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CQC warns Ilford Dental Practice, Ilford, that immediate improvements are required

12 March 2014
Ilford Dental Practice
Mr. Anantkumar Patel
  • Media,
  • Dental service

12 March 2014

The Care Quality Commission has warned the provider, Mr Anantkumar Patel, that immediate improvements are required at Ilford Dental Practice, Ilford, Essex.

Inspectors made an unannounced visit to the High Road practice in December.

CQC found that the practice was failing to meet the seven national standards of quality and safety inspected. On five of these standards, formal warnings were issued to the provider.

A full report from this inspection has been published on the CQC website today.

Among inspector’s findings:

  • Systems to reduce the risk and spread of infection were limited.
  • There were no arrangements in place to deal with a patient collapse. A resuscitation kit was found to contain an oxygen canister which expired in 1994.
  • Records were stored in unlocked rooms and personal data was not protected.
  • Staff were not aware of any audits or patient surveys designed to regularly assess and monitor the quality of services provided.

Matthew Trainer, Regional Director for CQC in London, said,

“We’ve identified a number of serious issues at Ilford Dental Practice which the provider needs to put right immediately. We’ve also referred our findings here to Environmental Health and to the Fire Safety Assessor.

“People are entitled to receive care and treatment in services which are safe, effective, caring, responsive to their needs, and well led.

“We will return unannounced in due course to check whether the provider has made the required changes. If we find the changes have not been made, we will take further action to protect people.”


For further information please contact the CQC press office on 0207 448 9239 or out of hours on 07917 232143.


CQC has published a full report on the website here.

Inspectors found that Mr Anantkumar Patel was failing to meet seven standards checked at this inspection of Ilford Dental Practice:

  • Care and welfare of people who use services
  • Cleanliness and infection control
  • Management of medicines
  • Safety and suitability of premises
  • Supporting workers
  • Assessing and monitoring the quality of service provision
  • Records

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.

Last updated:
29 May 2017