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CQC takes action to cancel a Merseyside nursing home owner’s registration

15 September 2015
  • Media

The Care Quality Commission (CQC) has taken action to cancel the registration of a nursing home provider in Wirral, Merseyside.

CQC’s decision to cancel Amrit Limited’s registration means that they can no longer legally operate a care service at Safe Harbour Dementia Care Home in Wirral, Merseyside.

During an unannounced inspection in June 2015 inspectors found that the provider was still failing to ensure people living at the home were safe and properly cared for.

Previous inspections in 2014, January and February 2015 had observed significant shortfalls and a continued failure by the provider to make the required improvements.

The provider was unable to demonstrate compliance with the regulations inspected. During this time a Warning Notice and a Fixed Penalty Notice have been served as a result of the provider’s failure to ensure appropriate arrangements were in place for the safe management of medicines.

At their latest inspection in June 2015 CQC found continued concerns regarding the homes health and safety procedures, general condition of the home, record keeping and leadership.

A full report detailing the findings of the inspection has been published at

On 26 August 2015 a Care Standard’s Tribunal recorded Amrit Limited’s withdrawal of their appeal against CQC’s Notice of Decision to cancel the company’s registration. As such Amrit Limited is no longer registered to operate a home at Abbotts Drive, Wirral, Merseyside.

The home has now been taken over by a new provider.

Debbie Westhead, Deputy Chief Inspector of Adult Social Care at CQC, said:

“People are entitled to services which provide safe, effective, compassionate and high quality care and Amrit Limited has failed the residents of Safe Harbour Dementia Care Home.

“The provider was placing people at significant risk of receiving inappropriate or unsafe care and was unable to address the issues we identified. For this reason we had no option but to cancel their registration.”


For further information please contact CQC Regional Communications Officer Mark Humphreys on 0191 233 3519. Journalists wishing to speak to the press office outside of office hours can find out how to contact the team here. Please note: the press office is unable to advise members of the public on health or social care matters.

For general enquiries, please call 03000 61 61 61.

Last updated:
29 May 2017

Notes to editors


On 9 December 2014, CQC served a Notice of Decision to cancel the registration of Amrit Limited under Section 28 of the Health and Social Care Act 2008. This means that Amrit Limited is no longer registered to carry out the following regulated activities at Safe Harbour Dementia Care Home:

  • Accommodation for persons who require nursing or personal care 
  • Treatment of disease, disorder or injury 

The provider, Amrit Limited, had the right to make an appeal in writing within 28 days of the date of the notice. Legal restrictions prevented CQC from reporting this action until the providers had been given the opportunity to register an appeal.


CQC has published a full report detailing the findings of their inspection in June at:


In October 2014, CQC began to roll out its new inspection regime for adult social care services across England, using specialist teams who will inspect and rate services against what matters to the people who use them.


Since 1 April, providers have been required to display their ratings on their premises and on their websites so that the public can see their rating quickly and easily. For further information on the requirement for providers to prominently display their CQC ratings, please visit:


About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.