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CQC takes action against East London GP rated as Inadequate

24 September 2015
Dr Ijaz Hayat
  • Media,
  • GP and GP out-of-hours services

The Care Quality Commission (CQC) has rated Dr Ijaz Hayat of the Hayat Medical Centre in Walthamstow, East London, as Inadequate following an inspection in June 2015.

Immediately after the inspection, CQC took urgent enforcement action to protect the safety and welfare of patients and the local community by restricting the practice from providing GP services from its premises at 273 Boundary Road, Walthamstow.

CQC took this action because it had serious concerns about the service and the level of risk for local people seeking medical care from the practice. These included poor care and treatment being delivered below recognised professional standards and guidelines, insufficient GP cover to meet the demands of the local community and a backlog of paperwork relating to required repeat prescriptions.

A full report from the inspection has been published on the CQC website.

Ursula Gallagher, Deputy Chief Inspector for London, said:

“Enforcement action to close any service is not something that CQC takes lightly. Where we find that service users are at significant risk, as we did in this case, we have no choice but to work with our partner agencies in order to take swift action to protect the safety and welfare of the public.”

"NHS England have made arrangements to ensure that local residents can continue to access local GP services. Anyone that has previously attended the Hayat Medical Practice and would like to see a GP or a nurse during this transition period, should attend the Manor Practice at 454 Lea Bridge Road, which can provide a wide range of treatment and advice for illnesses and injuries as necessary.”


For further information please contact Yetunde Akintewe, CQC Regional Engagement Manager, on 07471 020 659.  For media enquiries, journalists wishing to speak to the press office can find out how to contact the team here. For general enquiries, please call 03000 61 61 61.

Last updated:
29 May 2017

Notes to editors

CQC has published a full report about Hayat Medical Centre.


To get to the heart of people’s experiences of care, we always ask the following five questions of services.

  • Are they safe?
  • Are they effective?
  • Are they caring?
  • Are they responsive to people’s needs?
  • Are they well-led?

For every NHS GP practice we will look at the quality of care for the following six population groups: Older people, People with long-term conditions, Families, children and young people, Working age people (including those recently retired and students), People whose circumstances may make them vulnerable, People experiencing poor mental health (including people with dementia).

Since 1 April, providers have been required to display their ratings on their premises and on their websites so that the public can see their rating quickly and easily. Further information on the display of CQC ratings.

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.