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CQC rates Vauxhall Primary Health Care in Liverpool as Outstanding

29 January 2016
Vauxhall Primary Health Care
  • Media,
  • GP and GP out-of-hours services

The Care Quality Commission has found the quality of care provided by Vauxhall Primary Health Care on Limekiln Lane, Liverpool, to be Outstanding after a follow up inspection in November 2015.

Under CQC’s programme of inspections, the GP practice had previously been rated Good overall following a comprehensive inspection in April last year. The practice was required to improve its procedures for the safe recruitment of staff.

When inspectors viewed evidence from the service, in November, recruitment records showed that the necessary checks had now been undertaken to demonstrate the suitability of staff for their roles. As a result of the changes made by the practice, inspectors rated them Good for Safe services and the overall rating was changed to Outstanding.

A full report of the inspection has been published on this website.

Professor Steve Field, Chief Inspector of General Practice said:

“The GPs and staff at Vauxhall Primary Health Care have worked hard to improve and demonstrate a real commitment to their patients. All of this hard work and dedication pays off in making a real difference for their patients – which is why we are now able to rate this practice to be Outstanding.”

Sue McMillan, Deputy Chief Inspector of General Practice in the North, said:

"We are very happy that the staff at Vauxhall Primary Health Care took our findings in April very seriously and worked hard to ensure the concerns were addressed quickly.

“This is a great example of outstanding care.”


For further information please contact CQC Regional Communications Officer Mark Humphreys on 0191 233 3519 or 07881656012.

Journalists wishing to speak to the press office outside of office hours can find out how to contact the team here. Please note: the press office is unable to advise members of the public on health or social care matters. For general enquiries, please call 03000 61 61 61.

Last updated:
29 May 2017

Notes to editors

CQC has published a full report on Vauxhall Primary Health Care.

Since 1 April, providers have been required to display their ratings on their premises and on their websites so that the public can see their rating quickly and easily.  Further information on the requirement for providers to prominently display their CQC ratings.

In July 2015 CQC launched a new online toolkit for GPs, featuring examples of outstanding practice that inspectors have found in GP surgeries across England. The toolkit, at, intends to provide real-world, illustrative examples of high quality general practice that other providers can refer to.

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.