You are here

CQC rates independent Rochdale hospital as Outstanding

Published:
12 May 2017
Service:
Rochdale Ophthalmology Clinical Assessment and Treatment Service
Categories:
  • Media,
  • Hospitals

The CQC has found the care provided by Rochdale Ophthalmology Clinical Assessment and Treatment Service to be Outstanding.

Stefan Verstraelen, CQC Hospital Inspection Manager for the North, said: 

“It is wonderful to see a specialist service like Rochdale Ophthalmology Clinical Assessment and Treatment Service consistently ensuring staff were motivated in going the extra mile with people and receiving care which exceeded their expectations."

"The relationships between people who used the service and staff was strong and seen as a partnership and for that we gave the service an outstanding rating."

“Inspectors found the management of the services was outstanding and assured the delivery of high-quality person-centred care. This included developing two patient forums; one for age-related macular degeneration patients and the other for Glaucoma patients. These forums were open to any patient, or relative of a patient, with AMD or Glaucoma to discuss any concerns or anxieties they may have."

“The team should all be extremely proud of the work they do. I congratulate the staff at Rochdale Ophthalmology Clinical Assessment and Treatment Service for achieving our highest rating.”

To view the report into the CQC’s findings visit our website.

Ends

For further information, please contact John Scott, Regional Engagement Manager on 077898 75809.

Journalists wishing to speak to the press office outside of office hours can find out how to contact the team here.

Please note: the press office is unable to advise members of the public on health or social care matters. For general enquiries, please call 03000 61 61 61.

Last updated:
29 May 2017

Notes to editors

The Chief Inspector of Hospitals, Professor Sir Mike Richards, is leading significantly larger inspection teams than before, headed up by clinical and other experts including trained members of the public.
Whenever CQC inspects it will always ask the following five questions of every service:
  • Are they safe?
  • Are they effective?
  • Are they caring?
  • Are they responsive to people’s needs?
  • Are they well-led?
Since 1 April, registered providers of health and social care services have been required to display their ratings on their premises and on their websites so that the public can see their rating quickly and easily.
 

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.


We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.


We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.