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CQC rate Disabilities Trust – 128 Beech Hill in Haywards Heath Outstanding

24 July 2017
Disabilities Trust - 128 Beech Hill
  • Media,
  • Care homes with nursing

The Care Quality Commission (CQC) has found the quality of care provided by Disabilities Trust – 128 Beech Hill, in Haywards Heath, to be Outstanding following an inspection in May 2017.

Inspectors rated Disabilities Trust – 128 Beech Hill, Outstanding for being caring, responsive to people’s needs and well-led and Good for being safe and effective.

Disabilities Trust 128 Beech Hill is a service registered to accommodate up to four people who require support with personal care. They specialise in providing support to younger adults with autism and a learning disability. 

Deborah Ivanova, Deputy Chief Inspector of Adult Social Care, said:

“Disabilities Trust – 128 Beech Hill are providing exceptional care while promoting independence and ensuring each person in their care was living a fulling life."

“The team should be extremely proud of the work they do and I congratulate the staff at Disabilities Trust 128 Beech Hill for achieving our highest rating."

Inspectors found in the service people mattered and the care was exceptionally personalised. Each person had a trusted member of staff, known as a keyworker, who took a lead role in each person's care and wellbeing. They continuously looked for ways to ensure people had positive experiences and led fulfilling lives. Staff knew about people's lives, their interests and talents and encouraged them to become more independent and try new things. 

The service also had an extremely positive culture that was exceptionally person-centred, open, inclusive and empowering. Staff went the extra mile to share information with people and provide explanations in a way that empowered them to make informed decisions and become more independent

People and their relatives were involved in the planning and reviewing of their care and discussed and shaped the activities they wished to take part in. People were also supported to take part in a wide range of activities that were meaningful to them and which they enjoyed. People had been supported to create scrap books to document their achievements, holidays and trips out 

The full inspection report can be found on our website.


For further information, please contact John Scott, Regional Engagement Manager on 077898 75809.

Journalists wishing to speak to the press office outside of office hours can find out how to contact the team here.

Please note: the press office is unable to advise members of the public on health or social care matters. For general enquiries, please call 03000 61 61 61.

Last updated:
24 July 2017

Notes to editors

To get to the heart of people’s experiences of care, we always ask the following five questions of services.

  • Are they safe?
  • Are they effective?
  • Are they caring?
  • Are they responsive to people’s needs?
  • Are they well-led?
Providers are required by law to display their ratings on their premises and on their websites so that the public can see their rating quickly and easily. This should be done within 21 days of publication of their inspection report.

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.