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CQC prosecutes provider for failure to appoint managers

11 June 2015
  • Media

The provider of two care homes in Enfield have been fined more than £22,000 for failing to employ registered managers, as required by law.

The Care Quality Commission brought the case against Mr & Mrs TF Chon who had not employed a registered manager at their Parkside and Elmhurst care homes for several years, even though it was a condition of their registration.

CQC had previously issued a fixed penalty requiring the registered providers to pay a total fine of £8,000. The court proceedings followed their failure to pay the fixed penalty notice sum.

At Highbury Corner Magistrates Court on Monday (8 June) they pleaded guilty to two charges of being in breach of the conditions of their registration, according to Regulation 5 of the Health and Social Care Act 2008.

Mr and Mrs Chon were fined £11,250 for each offence, and ordered to pay costs of £8,600.

Sally Warren, Deputy Chief Inspector of Adult Social Care in London, said:

"The role of the registered manager is vital to ensuring that people receive care services that are safe, effective, caring, and responsive.

"A competent and qualified manager provides leadership and experience, and they are legally responsible with the provider for ensuring that care meets the required standards.

“I welcome the court’s verdict in sending out a clear message that their failure to have a registered manager in post from October 2010 is a clear breach of the law."


For media enquiries, call the CQC press office on 020 7448 9401 during office hours or out of hours on 07789 876508.

For general enquiries, call 03000 61 61 61.

Last updated:
29 May 2017

Notes to editors


About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.