CQC place Kent GP practice into special measures

England’s Chief Inspector of General Practice has placed Albion Place Medical Practice in Albion Place, Maidstone, Kent into special measures following an inspection by the Care Quality Commission in July.

Inspectors rated the service as Inadequate for being safe and well-led, Requires Improvement for being effective and responsive to people’s needs and Good for being caring. The overall rating was Inadequate.

The full inspection report can be found on our website.

Janet Williamson, Deputy Chief Inspector of General Practice, said;

“As a result of this inspection we have placed Albion Place Medical Practice into special measures and have also issued two requirement notices. We will re-inspect the practice within six months to check whether sufficient improvements have been made. If we find that the service provided by this surgery remains inadequate, we will take further action”

Key findings of the inspection included:

• The practice’s system for reporting and recording significant events was not always effectively managed and implemented.
• Patients were at risk of harm because the systems and processes to help keep them safe and safeguarded from abuse were not always implemented effectively.
• The arrangements for managing medicines in the practice did not always keep patients safe.
• Risks to patients were not always assessed and managed in an effective and timely manner.
• The practice was unable to demonstrate they had a reliable system that ensured records were kept of all samples sent for the cervical screening programme.

Ends

For further information please contact CQC Regional Engagement Officer Lara Orija on 07789 875 306. 

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