England’s Chief Inspector of General Practice has placed the practice of Dr. Samuel Bhasme in Railway Street, Gillingham, Kent into special measures following an inspection by the Care Quality Commission in July.
The practice had been inspected previously in December 2014 and rated Good overall. At this inspection in July 2017 inspectors rated the service as Inadequate for being safe and well-led, Requires Improvement for being effective and responsive to people’s needs and Good for being caring. The overall rating was Inadequate.
The full inspection report can be found on our website.
Ruth Rankine, Deputy Chief Inspector of General Practice CQC’s South region said;
“This inspection was carried out to ensure that the service had implemented the necessary improvements identified during the previous comprehensive inspection in 2014."
“It is disappointing that inspectors found that the practice had not responded fully to the concerns raised in 2014 and in addition were in breach of other regulatory requirements. This has resulted in a further decline in the standard of care offered."
“We have placed the practice into special measures and have also issued three requirement notices. We will re-inspect the practice within six months to check whether sufficient improvements have been made. If we find that the service provided by this surgery remains inadequate, we will take further action.”
Key findings of the inspection included:
- The arrangements for managing medicines in the practice did not always keep patients safe.
- Risks to patients were not always assessed and managed in an effective and timely manner.
- Not all staff were up to date with mandatory training.
- The practice was unable to demonstrate they had an effective action plan to improve performance.
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For further information please contact CQC Regional Engagement Officer Lara Orija on 07789 875 306.
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