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CQC inspectors publish reports on 46 adult social care services in the South
In the past week the Care Quality Commission has published a further 46 reports on the quality of care provided by adult social care services across the South of England.
Following recent inspections, 21 of these care homes and agencies supporting people in their own homes have been rated as Good, 22 have been rated Requires Improvement, two have been rated Inadequate while one service was rated Outstanding.
Under CQC’s programme of inspections, all of England’s adult social care services regulated by CQC, are being given a rating according to whether they are safe, effective, caring, responsive and well led.
Deborah Ivanova, CQC's Interim Deputy Chief inspector for Adult Social Care, said:
"People are entitled to services which provide safe, effective, compassionate and high quality care. We assess services against five key questions – Is the service caring? Is the service effective? Is the service safe? Is the service well led? Is the service responsive? – and rate each question and the service overall. Where we find a service meets our characteristics of good or outstanding then we will rate accordingly.
"If we find that a service requires improvement, we will expect them to provide us with a full plan setting out how they will address the issue. We will share our findings with local commissioners, and we will return in due course to check that they have made the required improvements.
"Whenever we find a service to be Inadequate, we will consider taking further action on behalf of the people who use the service. Providers of those services should take the publication of the inadequate rating as a signal that immediate action is required to improve the service”
Full reports on all 46 inspections are available on this website.
Adult Social Care services by local authority area and rating:
- National Star College - Ullenwood, Gloucestershire: Outstanding
- Community Wessex - East, Bournemouth: Good
- Oakleigh Lodge Residential Home, Brighton and Hove: Good
- Averlea Residential Home, Cornwall: Good
- St Andrews House, Devon: Good
- UK Supported Living Services, Dorset: Good
- Felbrigg House, Kent: Good
- Welcome House - Leeza Court, Medway: Good
- Iffley Residential and Nursing Home, Oxfordshire: Good
- Hardwick View, Plymouth: Good
- Maidment Court, Poole: Good
- Radis Community Care (Oak Tree House ECH), Reading: Good
- Moorhaven, Somerset: Good
- Northfield House, Somerset: Good
- Bedrock Mews - New Road, South Gloucestershire: Good
- Cranmer Court, Surrey: Good
- Springfield Manor Nursing Home, Surrey: Good
- Abicare Services Newbury, West Berkshire: Good
- Beech Lodge, West Sussex: Good
- The Old Rectory Singleton, West Sussex: Good
- The Acorns, West Sussex: Good
- Rosedale Care Home, West Sussex: Good
- Combe Lea Community Resource Centre, Bath and North East Somerset: Requires improvement
- Conifer Lodge, Brighton and Hove: Requires improvement
- Medacs Homecare - Bristol, Bristol, City of: Requires improvement
- Roseland Care Limited, Cornwall: Requires improvement
- Ashfield, Devon: Requires improvement
- Cromwell House Residential Care Home, Devon: Requires improvement
- Knappe Cross Care Centre, Devon: Requires improvement
- Blandford Grange Care Home, Dorset: Requires improvement
- Elm Grove Nursing Home, Gloucestershire: Requires improvement
- Westlands Retirement Home, Hampshire: Requires improvement
- Whitegates Care Home, Hampshire: Requires improvement
- Portland Lodge, Isle of Wight: Requires improvement
- MCCH Society Limited - 146 Lower Robin Hood Lane, Kent: Requires improvement
- Elvy Court Nursing Home, Kent: Requires improvement
- Universal Care Agency Ltd, Portsmouth: Requires improvement
- St Catherine Care Home, Southampton: Requires improvement
- Bridge House Care Home, Surrey: Requires improvement
- Sunrise Operations Bagshot II Limited, Surrey: Requires improvement
- Greenacres, Surrey: Requires improvement
- Waverley Grange Nursing and Residential Home, Surrey: Requires improvement
- Goldenley Care Home, Wiltshire: Requires improvement
- Merlin Court, Wiltshire: Requires improvement
- North Corner, East Sussex: Inadequate
- Church View Nursing Home, Swindon: Inadequate
For further information please contact CQC Regional Engagement Manager John Scott on 07789 875809 or, for media enquiries, call the press office on 020 7448 9401 during office hours.
Journalists wishing to speak to the press office outside of office hours can find out how to contact the team (please note: the duty press officer is unable to advise members of the public on health or social care matters). For general enquiries, please call 03000 616161.
- Last updated:
- 29 May 2017
Notes to editors
In October 2014, CQC began to roll out its new inspection regime for adult social care services across England, using specialist teams who will inspect and rate services against what matters to the people who use them. For further information, please visit 'Making the 'Mum test' real'.
Since 1 April, providers have been required to display their ratings on their premises and on their websites so that the public can see their rating quickly and easily. See further information on the requirement for providers to prominently display their CQC ratings.