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CQC inspectors publish reports on 34 adult social care services in the South

14 April 2015
  • Media

In the past week the Care Quality Commission has published a further 34 reports on the quality of care provided by adult social care services across the South of England.

Following recent inspections, 15 of these care homes and agencies supporting people in their own homes have been rated as Good, 18 have been rated Requires Improvement and 1 has been rated Inadequate.

Under CQC’s new programme of inspections, all of England’s adult social care services regulated by CQC, are being given a rating according to whether they are safe, effective, caring, responsive and well led.

Adrian Hughes, CQC's Deputy Chief Inspector for Adult Social Care, said:

"People are entitled to services which provide safe, effective, compassionate and high quality care. If that is what we find on inspection - we give the service a rating of Good, or Outstanding.

"If we find that a service requires improvement, we will expect them to provide us with a full plan setting out how they will address the issue. We will share our findings with local commissioners, and we will return in due course to check that they have made the required improvements.

"Whenever we find a service to be Inadequate, we will consider taking further action on behalf of the people who use the service, so providers of those service should take the publication of the inadequate rating as a signal that immediate action is required to improve the service”

Full reports on all 34 inspections are available on this website.

Adult Social Care services by local authority area and rating:


  • Oxford House Community Care, Buckinghamshire
  • Kingston House, Cornwall
  • Hatchmoor Nursing Home, Devon
  • Horizon Care Agency, Devon
  • Pinewood Nursing Home, Devon
  • Primrose House, Devon
  • Brendoncare Alton, Hampshire
  • Kents Oak Rest Home, Hampshire
  • Maypole Nursing Centre, Hampshire
  • Evergreen Residential Home, Plymouth
  • Avalon Court Residential Home, Somerset
  • Champions Place, Surrey
  • Bethesda, Torbay
  • Rapkyns Nursing Home, West Sussex
  • Turning Point - Avondale, Wiltshire

Requires improvement

  • Dane House Care Home, Brighton and Hove
  • Cheddar Grove Nursing Home, Bristol, City of
  • Tregertha Court Care Home, Cornwall
  • Lake View, Devon
  • Mr Warwick Phillips and Mrs Deborah Phillips - 14-15 St James Road, Devon
  • Maiden Castle House, Dorset
  • Caremark (Eastbourne & Wealden), East Sussex
  • Hartwood House, Hampshire
  • Westbury House Nursing Home, Hampshire
  • Gardenia Court Nursing Home, North Somerset
  • Colebrook Manor, Plymouth
  • Down House, Plymouth
  • Springfields Care Home, Plymouth
  • Network Healthcare - Chipping Sodbury, South Gloucestershire
  • Charters Court Nursing and Residential Home, Surrey
  • Beechmount, Torbay
  • Laywell House Limited, Torbay
  • Glen Arun Care Home, West Sussex


  • Thistlegate House, Dorset


For further information please contact CQC Regional Engagement Manager John Scott on 0191 2333548. Or call the CQC press office on 020 7448 9401 during office hours or out of hours on 07789 876508. For general enquiries, call 03000 61 61 61.

Last updated:
29 May 2017

Notes to editors

In October 2014, CQC began to roll out its new inspection regime for adult social care services across England, using specialist teams who will inspect and rate services against what matters to the people who use them. For further information, please visit 'Making the 'Mum test' real'.

Since 1 April, providers have been required to display their ratings on their premises and on their websites so that the public can see their rating quickly and easily. See further information on the upcoming requirement for providers to prominently display their CQC ratings.

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.