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CQC inspectors publish reports on 21 adult social care services in London
In the past week the Care Quality Commission has published a further 21 reports on the quality of care provided by adult social care services across London.
Following recent inspections, 16 of these care homes and agencies supporting people in their own homes have been rated as Good, 3 have been rated Requires Improvement, one have been rated Inadequate and one rated Outstanding.
Under CQC's programme of inspections, all of England's adult social care services regulated by CQC, are being given a rating according to whether they are safe, effective, caring, responsive and well led.
Sally Warren, CQC's Deputy Chief Inspector of Inspection for Adult Social Care for London, said:
"People are entitled to services which provide safe, effective, compassionate and high quality care. We assess services against five key questions – Is the service caring? Is the service effective? Is the service safe? Is the service well led? Is the service responsive? – and rate each question and the service overall. Where we find a service meets our characteristics of good or outstanding then we will rate accordingly.
"If we find that a service requires improvement, we will expect them to provide us with a full plan setting out how they will address the issue. We will share our findings with local commissioners, and we will return in due course to check that they have made the required improvements.
"Whenever we find a service to be Inadequate, we will consider taking further action on behalf of the people who use the service. Providers of those services should take the publication of the inadequate rating as a signal that immediate action is required to improve the service."
Full reports on all 21 inspections are available on this website.
Adult Social Care services by local authority area and rating:
- London Care Partnership Limited - 185 Arabella Drive, London Care Partnership Limited, Wandsworth: Outstanding
- Recruitcare Professionals Ltd, Recruitcare Professionals Ltd, Barking and Dagenham: Good
- College Road Care Home, Striving for Independence Homes LLP, Brent: Good
- Lynton Terrace, Hestia Housing and Support, Ealing: Good
- Kadima Support UK Limited No 333, Kadima Support UK Limited, Hackney: Good
- Emerson Court, Peter Warmerdam, Havering: Good
- Kingsley Court Care Home, Life Style Care (2010) plc, Hillingdon: Good
- Kingston Domiciliary Care Agency, Voyage 1 Limited, Kingston upon Thames: Good
- Crownwise Limited - Streatham Common South, Crownwise Limited, Lambeth: Good
- L'Arche Lambeth Supported Living, L'Arche, Lambeth: Good
- Lewisham Indo-Chinese Community: Chinese Community School - 33 Clyde Street, Lewisham Indo-Chinese Community: Chinese Community School, Lewisham: Good
- Morden, Wandle Healthcare Services Limited, Merton: Good
- Amber Home Carers, Amber Care and Development Ltd, Richmond upon Thames: Good
- Hemmet House, Independent Lifestyle Options Ltd, Sutton: Good
- Independence Homes Limited - 14 Cranley Gardens, Independence Homes Limited, Sutton: Good
- Independent Lifestyle Options Domiciliary Care, Independent Lifestyle Options Ltd, Sutton: Good
- St Ives Lodge Residential Care Home, St Ives Lodge Care Ltd, Waltham Forest: Good
- Maple House - Care Home Learning Disabilities, Leonard Cheshire Disability, Bromley: Requires improvement
- Care Management Group - 43 Florence Avenue, Care Management Group Limited, Merton: Requires improvement
- Favoured Health Care CIC, Favoured Health Care CIC, Merton: Requires improvement
- Peel House, Thames Healthcare Services Limited, Merton: Inadequate
For further information, please contact John Scott, Regional Engagement Manager on 077898 75809.
Journalists wishing to speak to the press office outside of office hours can find out how to contact the team here. Please note: the press office is unable to advise members of the public on health or social care matters. For general enquiries, please call 03000 61 61 61.
- Last updated:
- 29 May 2017
Notes to editors
In October 2014, CQC began to roll out its new inspection regime for adult social care services across England, using specialist teams who will inspect and rate services against what matters to the people who use them. For further information, please visit 'Making the 'Mum test' real'.
Since 1 April, providers have been required to display their ratings on their premises and on their websites so that the public can see their rating quickly and easily. See further information on the requirement for providers to prominently display their CQC ratings.