In the past week the Care Quality Commission has published a further 103 reports on the quality of care provided by adult social care services across London and the South of England.
Following recent inspections in the South, 39 of these care homes and agencies supporting people in their own homes have been rated as Good, 23 have been rated Requires Improvement, 4 have been rated Inadequate and 2 services were rated Outstanding.
While in London 20 of these care homes and agencies supporting people in their own homes have been rated as Good, 10 have been rated Requires Improvement, 3 have been rated as Inadequate and 1 service was rated Outstanding.
Under CQC’s programme of inspections, all of England’s adult social care services regulated by CQC, are being given a rating according to whether they are safe, effective, caring, responsive and well led.
Deborah Ivanova, Interim Deputy Chief Inspector for Adult Social Care in London and the South, said:
"People are entitled to services which provide safe, effective, compassionate and high quality care. We assess services against five key questions – Is the service caring? Is the service effective? Is the service safe? Is the service well led? Is the service responsive? – and rate each question and the service overall. Where we find a service meets our characteristics of good or outstanding then we will rate accordingly.
"If we find that a service requires improvement, we will expect them to provide us with a full plan setting out how they will address the issue. We will share our findings with local commissioners, and we will return in due course to check that they have made the required improvements.
"Whenever we find a service to be Inadequate, we will consider taking further action on behalf of the people who use the service. Providers of those services should take the publication of the inadequate rating as a signal that immediate action is required to improve the service”.
Adult Social Care services: London
(by local authority area and rating)
- Croydon Shared Lives, London Borough of Croydon, Croydon: Outstanding
- 63 Eton Avenue, First Choice Care Services Ltd, Brent: Good
- Park Avenue Care Centre, Park Avenue Healthcare Limited, Bromley: Good
- Honeysuckle House, Care UK Community Partnerships Ltd, Enfield: Good
- Care Management Group - 53 West Park, Care Management Group Limited, Greenwich: Good
- Independent Home Care Team, Independent Homecare Team Limited, Greenwich: Good
- Linden House, London Borough of Haringey, Haringey: Good
- Trees, Hill Homes Care Limited, Haringey: Good
- Nightingale House, Nightingale Residential Care Home Ltd, Havering: Good
- The Cedars, Beech Tree Domiciliary Limited, Havering: Good
- Mountview, M D Homes, Hillingdon: Good
- Westway Respite Ltd, Westway Respite Limited, Hounslow: Good
- Islington Social Services - 28a King Henry Walk, Islington Social Services, Islington: Good
- Cherry Lodge, Mr & Mrs Y Jeetoo, Kingston upon Thames: Good
- Cloyda Care Home, Mr & Mrs V M Patel, Kingston upon Thames: Good
- Jericho Lodge, Supreme Care Services Limited, Merton: Good
- Jubilee Lodge, Supreme Care Services Limited, Merton: Good
- Oasis Care and Training Agency (OCTA), Oasis Care and Training Agency (OCTA), Southwark: Good
- Chloe Drury Limited, Chloe Drury Limited, Sutton: Good
- Crossways Nursing Home, Hopelit UK Limited, Sutton: Good
- Ben Russell Carers Limited, Ben Russell Carers Limited, Westminster: Good
- Abbotsleigh Mews Residential and Nursing Home, Bupa Care Homes (CFHCare) Limited, Bexley: Requires improvement
- Allforcare Trading Alomcare, Allfor Care Alpha Care Recruitment West And Home Care Service Ltd, Brent: Requires improvement
- Devon House, Parkcare Homes (No.2) Limited, Enfield: Requires improvement
- Albany House, Precious Homes Limited, Greenwich: Requires improvement
- Heathfield House, Vijaykoomar Kowlessur, Hillingdon: Requires improvement
- Penerley Lodge Care Centre, Mr HA and Mrs M Cole, Lewisham: Requires improvement
- Residential Care Home, Mrs Taslimah Salamut, Newham: Requires improvement
- Mount Adon Park, The Brandon Trust, Southwark: Requires improvement
- St Mary's Lodge Residential Care Home for the Elderly, Mr & Mrs J Dudhee, Sutton: Requires improvement
- Parkgate Nursing Agency - 1 Boundaries Road, Urowoli Alatan, Wandsworth: Requires improvement
- Grace House, The Christian Care Trust, Barnet: Inadequate
- Ison Nursing Agency and Care Services Ltd, Ison Nursing Agency and Care Services Limited, Barnet: Inadequate
- Hillgreen Care Limited - College Park Road, Hillgreen Care Limited, Haringey: Inadequate
- Aston Grange Care Home, Aston Grange Care Limited, Waltham Forest: Inadequate
Adult Social Care services: South
(by local authority area and rating)
- Home Instead Senior Care, Silver Lining Care Services Limited, Devon: Outstanding
- Mi Care Southern Limited, Mi Care Southern Ltd, Surrey: Outstanding
- MHA Care at Home - Alexander Branch, Methodist Homes, Bath and North East Somerset: Good
- Templeman House, Care South, Bournemouth: Good
- Bartletts Residential Home, Peverel Court Limited, Buckinghamshire: Good
- Bespoke Care At home, Bespoke Care At Home, Buckinghamshire: Good
- Chiltern Homecare Ltd, Chiltern Home Care Ltd, Buckinghamshire: Good
- Godolphin House Care Home, Ablecare (Helston) Limited, Cornwall: Good
- Grindon, Cambian Signpost Limited, Devon: Good
- Rest Haven Charitable Home, Rest Haven Charitable Home Trustees, Devon: Good
- The Holt, Modus Care Limited, Devon: Good
- The Old Vicarage, Glebefield Care Limited, Devon: Good
- Homefield Grange, Maria Mallaband 10 Limited, Dorset: Good
- Wynford House, Southdown Housing Association Limited, East Sussex: Good
- Chosen Court, Chosen Care Limited, Gloucestershire: Good
- Housing & Care 21 - Mulberry Court, Housing & Care 21, Gloucestershire: Good
- Market Place, Step-A-Side Care Limited, Gloucestershire: Good
- The Old Vicarage [Blakeney], Stepping Stones Resettlement Unit Limited, Gloucestershire: Good
- ABL Care, ABL Care Ltd, Hampshire: Good
- ACASA, Mr & Mrs L Alexander, Hampshire: Good
- Cornfields, Liaise Loddon Limited, Hampshire: Good
- Cornview, Liaise Loddon Limited, Hampshire: Good
- J & K Care Specialists, J & K Care Specialists Limited, Hampshire: Good
- Linda Grove, Community Integrated Care, Hampshire: Good
- Pax Hill Residential Home EMF Unit, Danaz Healthcare Limited, Hampshire: Good
- Ami Court, Raj & Knoll Limited, Kent: Good
- Four Seasons, Four Seasons, Kent: Good
- Mears Homecare Limited Maidstone, Mears Homecare Limited, Kent: Good
- The Knoll Nursing Home, Raj & Knoll Limited, Kent: Good
- Bluebird Care (Oxford), Bayford New Horizons Limited, Oxfordshire: Good
- John Masefield - Care Home with Nursing Physical Disabilities, Leonard Cheshire Disability, Oxfordshire: Good
- Rielly's House Limited, Mrs Angela Ruth Rielly and Paul Victor Rielly, Plymouth: Good
- Diverse Abilities Plus - Supported Living, Diverse Abilities Plus Ltd, Poole: Good
- Absolute Care UK Limited, Absolute Care (UK) Limited, Reading: Good
- Parkside Care Home, Bupa Care Homes (CFChomes) Limited, Reading: Good
- Charlton Grange Care Home, Golden Manor Healthcare (Ealing) Limited, Surrey: Good
- Grace Lodge, Grace Bridge Limited, Surrey: Good
- Right at Home (Swindon), Home Care 365 Limited, Swindon: Good
- Westwood House, Voyage 1 Limited, Swindon: Good
- Care Management Group - 16 Hawthorn Crescent, Care Management Group Limited, West Sussex: Good
- Willow Lodge Care Home, Stephen Geach, West Sussex: Good
- Keep Hill Residential Home, Keats House Healthcare Limited, Buckinghamshire: Requires improvement
- The Croft, Heritage Care Limited, Buckinghamshire: Requires improvement
- Caritate Nursing Home, Caritate Limited, Cornwall: Requires improvement
- Bybuckle Court, Hillersdon Court, East Sussex: Requires improvement
- Aspirations Southwest Adults, Aspirations Care Limited, Gloucestershire: Requires improvement
- Highfield House, Care Community Limited, Gloucestershire: Requires improvement
- OSJCT Chestnut Court, The Orders Of St. John Care Trust, Gloucestershire: Requires improvement
- Homefield House Nursing Home, The Shaw Foundation Limited, Hampshire: Requires improvement
- Langdale Nursing Home, Mrs R E Kelly Mrs B J Kelly and Mrs R E McBride, Hampshire: Requires improvement
- The Wedge Residential Home, Mr & Mrs J H Macey, Hampshire: Requires improvement
- Kearsney Manor Nursing Home, The Sisters of the Christian Retreat, Kent: Requires improvement
- Winchester House, Barchester Healthcare Homes Limited, Kent: Requires improvement
- Aquarius Residential Care Home, Mrs Usha Chottai, Medway: Requires improvement
- Complete Professional Care Medway Ltd, Complete Professional Care Medway Ltd, Medway: Requires improvement
- Coxwell Hall and Mews Nursing Home, Sovereign (Coxwell Hall) Limited, Oxfordshire: Requires improvement
- Acorn Court Care Home, Carebase (Redhill) Limited, Surrey: Requires improvement
- Margaret Clitherow House, Margaret Clitherow Housing Association Limited, Torbay: Requires improvement
- Mount Tryon, Barchester Healthcare Homes Limited, Torbay: Requires improvement
- Birchwood - Newbury, Care UK Community Partnerships Ltd, West Berkshire: Requires improvement
- Kingsland House, Barchester Healthcare Homes Limited, West Sussex: Requires improvement
- Royal Bay Nursing Home, Royal Bay Care Homes Ltd, West Sussex: Requires improvement
- The Old Dairy, Cornerstones (UK) Ltd, Wiltshire: Requires improvement
- Altus at Home Support, Altus Care Limited, Wokingham: Requires improvement
- Hilldales Residential Care Home, Dr Htay Kywe, Devon: Inadequate
- Care at Home Services (South East) Ltd - Eastbourne, Care at Home Services (South East) Limited, East Sussex: Inadequate
- Chardwood Rest Home, Priyas Limited, East Sussex: Inadequate
- Allied Healthcare Hythe, Nestor Primecare Services Limited, Kent: Inadequate
Ends
For further information please contact Farrah Chandra, Regional Engagement Officer on 07944050817. For media enquiries about the Care Quality Commission, please call the press office on 020 7448 9401 during office hours. Journalists wishing to speak to the press office outside of office hours can find out how to contact the team here. (Please note: the duty press officer is unable to advise members of the public on health or social care matters). For general enquiries, please call 03000 61 61 61.