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CQC inspectors publish new-style reports on 12 dental practices

5 March 2015
  • Media

The Care Quality Commission has published its first 12 reports on the quality of care provided by dental practices that have been inspected under its new approach.

Since December CQC has been testing a new approach to the inspection of dental practices, using specially trained inspectors accompanied by dental advisors. In line with CQC's other inspections, reports focus on whether services provided are safe, effective, caring, responsive and well led. Unlike other regulated sectors, primary care dental services will not be given a rating in 2015/16.

The publication of the first 12 reports coincides with the appointment of John Milne, a practising dentist in West Yorkshire and former Chair of the BDA’s General Dental Practice Committee, as CQC's new senior national dental advisor.

CQC will use the learning from these new inspections, along with feedback from recent consultation, to develop its methodology which will be fully implemented from 1 April.

Over the next 12 months, CQC expects to inspect 10 per cent of England’s 10,000 dental practices. Dentists will be randomly selected for inspection but will always include those practices that present a risk or concern raised by the public or key stakeholders, as well as those providing high quality services for the public.

Professor Steve Field, Chief Inspector of Primary Medical Services, said: "We know that the quality of care provided by most dentists is of an acceptable standard, and that is reflected in this first batch of reports which is published today.

"In comparison with the other sectors which CQC regulate, our experience tells us that generally, dental services present a lower risk to patients’ safety. We therefore intend to inspect 10 per cent of practices in the coming year.

“However good the general picture, we cannot be complacent. In the first years of inspection, CQC did identify some examples of unacceptable standards of care. Our main priority must be to ensure that we protect the public from unsafe care by continuing to inspect against the regulations and taking action if we identify any concerns."

The practices are listed below by local CCG area.


For media enquiries, call the CQC press office on 020 7448 9401 during office hours or out of hours on 07789 876508. For general enquiries, call 03000 61 61 61.

Last updated:
29 May 2017

Notes to editors

In August 2014, we published a statement, A Fresh Start for The Regulation and Inspection of Primary Care Dental Services.   Our statement set out our priorities for developing a new approach for primary care dental services

For primary care dental services, our approach to inspecting and regulating will assess whether or not a provider is meeting the Health and Social Care Act 2008 (Regulated Activities) Regulations 2010.   From April 2015, these regulations will be replaced by the new Health and Social Care Act 2008 (Regulated Activities) Regulations 2014, which include the new fundamental standards.

Following a public consultation which closed on 23 January, we will be publishing our final provider handbook for dentistry before we roll out our new approach in April.

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.