England’s Chief Inspector of General Practice has placed The Gadhvi Practice, also known as Fountayne Road Health Centre, in London, into special measures following an inspection by the Care Quality Commission.
Inspectors rated the service as Inadequate for being safe and well-led, Requires Improvement for being effective, caring and responsive to people’s needs following the inspection in October 2016.
A full report of this inspection has been published.
Ursula Gallagher, Deputy Chief Inspector of General Practice CQC’s London region said:
“The Gadhvi Practice did not have a clear leadership structure in place to ensure people were safe from harm and to ensure people received high quality care, which everyone is entitled to receive from their GP practice.
“Patients were at risk of harm because systems were not in place enough to keep them safe. For example, some medicines had expired and equipment was not adequately cleaned and maintained.
“As a result of these, and other areas of concern, we are placing the practice into special measures, so the practice can receive the support it needs to improve.
“We will continue to monitor this practice and will inspect again in six months to check whether improvements have been made. If we find that the service remains inadequate, we will consider taking further enforcement action.”
Key findings of CQC’s inspection included:
- Patients were at risk of harm from poor safety management. This included systems to safely manage the following; patient’s laboratory test results, the cleaning and maintenance of equipment, medicines management and recording chaperoning.
- Essential safety checks had not been carried out. Inspectors found that staff recruitment checks were incomplete, and that medicines,needles and syringes were out of date.
- Adequate arrangements were not in place to respond to medical emergencies, the first aid kit contents were incomplete or expired, and the defibrillator was being shared with another practice and was not being properly maintained.
- Management of the practice was inadequate and some policies and procedures were incomplete and undated.
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For further information please contact CQC Regional Engagement Officer Farrah Chandra on 07917 594 574 or, for media enquiries, call the press office on 020 7448 9401 during office hours.
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