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CQC inspectors highlight outstanding and good care as reports are published on 83 more GP practices
This week, CQC has published a further 83 reports on the quality of care provided by GP practices that have been inspected by specialist teams of inspectors.
The Chief Inspector of General Practice has found another 68 GP practices to be Good, two to be Outstanding, nine to require improvement and three to be Inadequate following recent inspections by the Care Quality Commission. One service had a follow-up inspection.
Under CQC’s new programme of inspections, all of England’s GP practices are being given a rating according to whether they are safe, effective, caring, responsive and well led. 106 GP practices have been rated as Outstanding so far.
Professor Steve Field, Chief Inspector of General Practice, said:
“After more than 3,000 inspections we now have the evidence that the vast majority of England's GP practices are providing a service which is safe, effective, caring, responsive and well led. We have also found so many practices going far beyond the call of duty to care for patients to provide an outstanding service to their patients.
"But, unfortunately, there are still areas of practice that are inadequate and unacceptable. Patients have a right to expect high quality care from every GP practice. Where improvement is required we expect the practice to take the necessary steps to address the issues and we will re-inspect at a later date to check that those improvements have been made.
"Practices rated Inadequate that are put into Special Measures are offered additional support by NHS England which is working with the RCGP to help the practice get back on track. We have already seen the benefits of this approach when we re-inspect."
Full reports on all 83 inspections are available on this website.
GP Practices listed by CCG area and rating:
- Abbey House Medical Practice, Nene: Outstanding
- Dr Noakes and Partners, NHS Great Yarmouth and Waveney CCG: Outstanding
- 3D Medical Centre , CCG NHS Bolton: Good
- Abbey Practice, NHS North West Surrey CCG: Good
- Alconbury and Brampton Surgeries, NHS Cambridgeshire and Peterborough CCG: Good
- Al-Shifa Medical Centre, NHS South Manchester CCG: Good
- Battersea Rise Group Practice, Wandsworth CCG: Good
- Beechcroft Surgery, NHS South Norfolk CCG: Good
- Bellbrooke Surgery, Leeds South and East CCG: Good
- Birtle View Medical Practice, Heywood, Middleton &Rochdale: Good
- Bounds Green Group Practice, Haringey CCG: Good
- Bridge Medical Centre, NHS Crawley CCG: Good
- Castle Healthcare Practice, NHS Rushcliffe: Good
- Chesterton Medical Centre, NHS Cambridgeshire and Peterborough CCG: Good
- Church View Surgery, NEW Devon: Good
- Claremont Bank Surgery , NHS Shropshire CCG: Good
- Clarendon Medical Centre, Tameside: Good
- Clive Medical Practice, NHS Shropshire CCG: Good
- Crown Street Surgery, Ealing: Good
- Dr A K Abeyewardene, Thurrock: Good
- Dr Anis and Anis, NHS Wigan Borough CCG: Good
- Dr Anthony Newman, Dorset: Good
- Dr Claire Scudder, NHS West London Clinical Commissioning Group : Good
- Dr DE Hopper and Partners, NHS North East Lincolnshire CCG: Good
- Dr George and Dr Rajcholan, NHS Wolverhampton CCG : Good
- Dr Haridas Upendra Pai, Leeds South and East CCG: Good
- Dr Neil Ellwood, NHS West Kent CCG: Good
- Dr Parwinder Gill, Hounslow CCG: Good
- Dr Rashid Akhtar, NHS Sandwell and West Birmingham CCG: Good
- Dr Sadiq Ali, Leeds North: Good
- Dr VK Dewan, NHS Sandwell and West Birmingham CCG: Good
- Forest Hall Medical Group, North Tyneside: Good
- Forest Health Care, NHS Gloucestershire CCG: Good
- Forest Health Care, NHS Gloucestershire CCG: Good
- Foxhill Medical Centre, Sheffield CCG: Good
- Grange Road Surgery, Bristol: Good
- Greenfield Medical Centre, NHS Barnet CCG: Good
- Hatfield Health Centre, Doncaster CCG: Good
- Hedge End Medical Centre, West Hampshire CCG: Good
- Hobmoor Road Surgery, NHS Birmingham Cross City CCG: Good
- Hounsfield Surgery, Newark and Sherwood CCG: Good
- ** Kensington Park Surgery, Liverpool: Good
- KH Medical, Barnsley: Good
- London Road Surgery, NHS South Reading CCG: Good
- Luson, NHS Somerset CCG: Good
- Old Harrow Health Centre, West Essex: Good
- Park Crescent Health Centre, NHS Brighton and Hove CCG: Good
- Poole Town Surgery, Dorset: Good
- Poplars Medical Practice, NHS Wolverhampton CCG : Good
- Seymour Medical Centre, Barnet: Good
- Shirland Road Medical Centre, NHS West London: Good
- Silverdale Medical Centre - TD Hennessy, NHS Wirral CCG: Good
- The Crookes Practice, Sheffield CCG: Good
- The Doctors House - Marlow Medical Group, Chiltern CCG : Good
- The Elizabeth Courtauld Partnership, North East Essex : Good
- The Endeavour Practice, South Tees: Good
- The Euxton Medical Centre , NHS Chorley and South Ribble CCG: Good
- The Old Church Surgery, NHS Waltham Forest CCG: Good
- The Smithy Surgery, Tameside: Good
- The Southbroom Surgery, NHS Wiltshire CCG : Good
- The Village Medical Centre, NHS Wirral CCG: Good
- Tregenna Group Practice, NHS South Manchester CCG: Good
- Werrington Health Centre, Cambridgeshire and Peterborough: Good
- West Timperley Medical Centre, Trafford: Good
- Westcroft House Surgery, NHS Cumbria CCG: Good
- Westerhope Medical Group, Newcastle/Gateshead: Good
- Westfield Health Centre, Sheffield: Good
- Westgate Surgery, Leeds North: Good
- Woodbridge Medical Centre, NHS Ealing: Good
- Wychwood Surgery, NHS Oxfordshire CCG: Good
- Caxton House, Doncaster CCG: Requires improvement
- Circuit Lane Surgery, NHS North and West Reading CCG : Requires improvement
- Dr A S Pannu and Partners, NHS Swale CCG: Requires improvement
- Dr Agarwal and Partners, Manchester: Requires improvement
- Dr Hugh Wright, NHS West London CCG: Requires improvement
- Dr Makuloluwe and Dr A S Jones, Enfield CCG: Requires improvement
- Old Road West Surgery, Dartford Gravesham and Swanley CCG: Requires improvement
- Penvale Park Medical Centre, NHS Nene CCG: Requires improvement
- The River Surgery, NHS West Essex CCG: Requires improvement
- Clarence Road Surgery, NHS Mansfield and Ashfield: Inadequate
- Dr Shabir Bhatti, Southwark: Inadequate
- St Johns Medical Centre, South West Lincolnshire: Inadequate
- Bucks and Oxon Divisional HQ, NHS Oxfordshire CCG: * Focused inspection
For further information, please contact Helen Gildersleeve, Regional Engagement Officer on 0191 2333379. Journalists wishing to speak to the press office outside of office hours can find out how to contact the team here. Please note: the press office is unable to advise members of the public on health or social care matters. For general enquiries, please call 03000 61 61 61.
- Last updated:
- 29 May 2017
Notes to editors
Please note that we issue separate press releases on the practices rated Outstanding and Inadequate.
* Focused inspections are smaller in scale than comprehensive inspections, although they follow a similar process. These are carried out to check on specific areas we are concerned about, which might have been raised during a comprehensive inspection or through our monitoring work.
** Kensington Park Surgery was previously rated Inadequate and placed into special measures and inspectors found the necessary improvements had been made when we last inspected the service, resulting in a new rating of Good.
GP practices will receive a rating following an inspection by specialist teams including GPs and practice nurses and experts by experience (people with personal experience of using or caring for someone who uses the type of services we are inspecting).
To get to the heart of people’s experiences of care, we always ask the following five questions of services.
- Are they safe?
- Are they effective?
- Are they caring?
- Are they responsive to people’s needs?
- Are they well-led?
For every NHS GP practice we will look at the quality of care for the following six population groups: Older people, People with long-term conditions, Families, children and young people, Working age people (including those recently retired and students), People whose circumstances may make them vulnerable, People experiencing poor mental health (including people with dementia).
Since 1 April, providers have been required to display their ratings on their premises and on their websites so that the public can see their rating quickly and easily. Further information on the requirement for providers to prominently display their CQC ratings.
In July 2015 CQC launched a new online toolkit for GPs, featuring examples of outstanding practice that inspectors have found in GP surgeries across England. The toolkit, at www.cqc.org.uk/outstandingprimarycare, intends to provide real-world, illustrative examples of high quality general practice that other providers can refer to. This was followed by an online toolkit, at www.cqc.org.uk/inadequategpexamples, featuring examples of inadequate practice as part of a comprehensive set of guidance to support practices in preparing for inspection.