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CQC inspectors highlight outstanding and good care as reports are published on 73 more GP practices
This week, CQC has published a further 73 reports on the quality of care provided by GP practices that have been inspected by specialist teams of inspectors.
The Chief Inspector of General Practice has found another 59 GP practices to be Good, five to be Outstanding, seven to require improvement and one to be Inadequate following recent inspections by the Care Quality Commission. One service had a follow-up inspection.
Under CQC’s new programme of inspections, all of England’s GP practices are being given a rating according to whether they are safe, effective, caring, responsive and well led. 104 GP practices have been rated as Outstanding so far.
Professor Steve Field, Chief Inspector of General Practice, said:
“After more than 2,000 inspections we now have the evidence that the vast majority of England's GP practices are providing a service which is safe, effective, caring, responsive and well led. We have also found so many practices going far beyond the call of duty to care for patients to provide an outstanding service to their patients.
"But, unfortunately, there are still areas of practice that are inadequate and unacceptable. Patients have a right to expect high quality care from every GP practice. Where improvement is required we expect the practice to take the necessary steps to address the issues and we will re-inspect at a later date to check that those improvements have been made.
"Practices rated Inadequate that are put into Special Measures are offered additional support by NHS England which is working with the RCGP to help the practice get back on track. We have already seen the benefits of this approach when we re-inspect."
Full reports on all 73 inspections are available on this website.
GP Practices listed by CCG area and rating:
- Drs Abell, Church, Cooke, Dils, Stoodley & Taylor, North Derbyshire CCG: Outstanding
- Morrab Surgery, Kernow: Outstanding
- Nutwood Medical Practice, Cumbria: Outstanding
- The Peninsula Practice, NHS Ipswich and East Suffolk CCG: Outstanding
- St Leonard's Practice, North, East and West Devon: Outstanding
- Addington Drive, North Tyneside: Good
- Aldermoor Surgery, Southampton CCG area: Good
- Ashbourne Medical Practice, South Derbyshire : Good
- Aspatria Medical Group, Cumbria: Good
- Astley General Practice, Wigan borough : Good
- Barnby Gate Surgery, Newark and Sherwood: Good
- Barton House Group Practice, NHS City and Hackney: Good
- Bolton House Surgery, Eastbourne Seaford and Hailsham: Good
- Bootle Village Surgery, NHS South Sefton CCG: Good
- Brunswick House Medical Group, NHS Cumbria CCG: Good
- Burnett Edgar Medical Centre, Cumbria: Good
- Central Medical Centre, Merton: Good
- Churchwood Medical Practice, Hastings & Rother: Good
- Claverley Medical Practice, NHS South East Staffordshire and Seisdon Peninsula CCG: Good
- Comberton Surgery, NHS Cambridgeshire and Peterborough CCG: Good
- Dalston Practice, NHS City and Hackney: Good
- Desborough Health Centre, Nene: Good
- Dr Altafuddin Ahmed, Newham : Good
- Dr CM Parker, Dr EM Chappelow and Dr RS Doswell, Hambleton, Richmondshire & Whitby: Good
- Dr Dixit's Practice, Sunderland: Good
- Dr Larissa Tate, Brighton & Hove: Good
- Dr Wilson and Partners, North Lincolnshire: Good
- Dr's Brear, Wimborne and Fleet, Lancashire North : Good
- Drs Mitchell and Ahmed, Basildon and Brentwood: Good
- Earls Barton Medical Centre, NHS Nene CCG: Good
- Field Road Surgery, Walsall : Good
- Firth Park Surgery, Sheffield CCG: Good
- Gateacre Medical Centre, NHS Liverpool CCG: Good
- Glendevon Medical Centre, NHS South Devon and Torbay CCG: Good
- Holmside Medical Group, NHS Newcastle Gateshead CCG: Good
- Knightsbridge Medical Centre, NHS West London CCG: Good
- Lakeside Medical Practice, Bexley CCG: Good
- Lichfield Grove Surgery , Barnet : Good
- Lindley Medical Practice, Oldham: Good
- Manchester Road Surgery, Sheffield CCG: Good
- Meadowside Medical Practice, NHS Lancashire North CCG : Good
- Montgomery-House Surgery, NHS Oxfordshire CCG: Good
- Mundesley Medical Centre, North Norfolk CCG: Good
- Norton Canes Practice , NHS Cannock Chase CCG : Good
- Old Station Surgery, Erewash: Good
- Oswald Road Medical Practice, Central Manchester: Good
- Percy Street, North Tyneside: Good
- Posterngate Surgery, NHS Vale of York: Good
- Priory Medical Group, North Tyneside: Good
- Scots Gap Medical Group, Northumberland: Good
- SSP Health Ltd, Wigan Borough: Good
- St Stephens Gate Medical Centre, NHS Norwich CCG: Good
- Sunrise Medical Practice – Clifton Campus Nottingham Trent University, Nottingham City CCG: Good
- The Croft Surgery, Cumbria: Good
- The Grey Road Surgery, NHS Liverpool : Good
- The Lander Medical Centre, Kernow: Good
- The Mounts Medical Centre, Nene: Good
- The Northern Medical Centre, Islington: Good
- Whitby Group Practice - Black, Cheshire West and Chester: Good
- Whitby Group Practice - Red, Cheshire West and Chester: Good
- Whitby Group Practice Surgery - Green, NHS West Cheshire CCG: Good
- Wish Park Surgery, Brighton & Hove: Good
- **Wombwell Medical Centre Practice, Barnsley CCG: Good
- York Medical Group , NHS Vale of York: Good
- Crook Log Surgery, Bexley CCG: Requires improvement
- Dr B Bekas, NHS Southend CCG: Requires improvement
- Dr George Duru, Oldham: Requires Improvement
- Dr Tirunelveli Ashok Kumar, North Essex: Requires improvement
- High Street Surgery, NHS South Kent Coast: Requires improvement
- Pedmore Medical Practice, Dudley CCG: Requires improvement
- Rosemead Drive Surgery, East Leicestershire and Rutland: Requires Improvement
- Oulton Medical Centre, Great Yarmouth and Waveney: Inadequate
- Dr P Oza and Dr R Nam , Mansfield & Ashfield: Focused inspection *
For further information, please contact Helen Gildersleeve, Regional Engagement Officer on 0191 2333379. Journalists wishing to speak to the press office outside of office hours can find out how to contact the team here. Please note: the press office is unable to advise members of the public on health or social care matters. For general enquiries, please call 03000 61 61 61.
- Last updated:
- 29 May 2017
Notes to editors
Please note that we issue separate press releases on the practices rated Outstanding and Inadequate.
* Focused inspections are smaller in scale than comprehensive inspections, although they follow a similar process. These are carried out to check on specific areas we are concerned about, which might have been raised during a comprehensive inspection or through our monitoring work.
** Wombwell Medical Centre Practice was previously rated Inadequate and placed into special measures and inspectors found the necessary improvements had been made when we last inspected the service, resulting in a new rating of Good.
GP practices will receive a rating following an inspection by specialist teams including GPs and practice nurses and experts by experience (people with personal experience of using or caring for someone who uses the type of services we are inspecting).
To get to the heart of people’s experiences of care, we always ask the following five questions of services.
- Are they safe?
- Are they effective?
- Are they caring?
- Are they responsive to people’s needs?
- Are they well-led?
For every NHS GP practice we will look at the quality of care for the following six population groups: Older people, People with long-term conditions, Families, children and young people, Working age people (including those recently retired and students), People whose circumstances may make them vulnerable, People experiencing poor mental health (including people with dementia).
Since 1 April, providers have been required to display their ratings on their premises and on their websites so that the public can see their rating quickly and easily. Further information on the requirement for providers to prominently display their CQC ratings.
In July 2015 CQC launched a new online toolkit for GPs, featuring examples of outstanding practice that inspectors have found in GP surgeries across England. The toolkit, at www.cqc.org.uk/outstandingprimarycare, intends to provide real-world, illustrative examples of high quality general practice that other providers can refer to. This was followed by an online toolkit, at www.cqc.org.uk/inadequategpexamples, featuring examples of inadequate practice as part of a comprehensive set of guidance to support practices in preparing for inspection.