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CQC inspectors highlight outstanding and good care as reports are published on 71 more GP practices
This week, CQC has published a further 71 reports on the quality of care provided by GP practices that have been inspected by specialist teams of inspectors.
The Chief Inspector of General Practice has found another 52 GP practices to be Good, one to be Outstanding, 12 to require improvement and four to be Inadequate following recent inspections by the Care Quality Commission. Two services had follow-up inspections.
Under CQC’s new programme of inspections, all of England’s GP practices are being given a rating according to whether they are safe, effective, caring, responsive and well led. 95 GP practices have been rated as Outstanding so far.
Professor Steve Field, Chief Inspector of General Practice, said:
“After more than 2,000 inspections we now have the evidence that the vast majority of England's GP practices are providing a service which is safe, effective, caring, responsive and well led. We have also found so many practices going far beyond the call of duty to care for patients to provide an outstanding service to their patients.
"But, unfortunately, there are still areas of practice that are inadequate and unacceptable. Patients have a right to expect high quality care from every GP practice. Where improvement is required we expect the practice to take the necessary steps to address the issues and we will re-inspect at a later date to check that those improvements have been made.
"Practices rated Inadequate that are put into Special Measures are offered additional support by NHS England which is working with the RCGP to help the practice get back on track. We have already seen the benefits of this approach when we re-inspect."
Full reports on all 71 inspections are available on this website.
GP Practices listed by CCG area and rating:
- Thorpewood Medical Group, Norwich: Outstanding
- Andaman Surgery, NHS Great Yarmouth and Waveney CCG: Good
- Avenue Medical Practice, Newcastle: Good
- Blundellsands Surgery, NHS South Sefton CCG: Good
- Crown Medical Practice, East Staffs and Seisdon : Good
- Derby Medical Centre, NHS Surrey Downs CCG: Good
- Dinas Lane Medical Centre, NHS Knowsley: Good
- Dr Abdool Dhuny, North Durham: Good
- Dr David Molyneux , NHS East Lancashire CCG: Good
- Dr JB and AJ Ghauri, NHS Castle Point and Rochford CCG: Good
- Dr M Suares Practice, Knowsley CCG: Good
- Dr Moya F Duffy and Partners, NHS Liverpool CCG: Good
- Dr Omar Hassouna, Sandwell & West Birmingham: Good
- Dr Sarita Bhatia, Medway CCG: Good
- Dr Syeda Aliya Zaidi, Doncaster CCG: Good
- Drs Patel and Partner, Lambeth: Good
- Fitzalan Medical Group, Coastal West Sussex: Good
- FMC Health Solutions Limited, NHS Wakefield: Good
- Fulfen Practice, NHS South East Staffs and Seisdon : Good
- Garswood Surgery, Knowsley: Good
- Glebe House Surgery, Hambleton, Richmondshire & Whitby: Good
- Gordon House Surgery, NHS Ealing: Good
- Green Lane Medical Centre, NHS Liverpool: Good
- Hart Medical Practice, East Riding of Yorkshire: Good
- Healey Surgery, Heywood, Middleton &Rochdale: Good
- Hebden Bridge Group Practice, Calderdale CCG: Good
- High Street Medical Practice - Winsford, Cheshire West: Good
- Highfields Medical Centre, NHS Leicester City CCG: Good
- Kiltearn Medical Centre, South Cheshire: Good
- Kingfisher Practice, NHS Walsall CCG: Good
- Knockin Medical Centre, NHS Shropshire CCG: Good
- Longtown Medical Centre, Cumbria: Good
- Manor Park Medical Centre, Slough CCG: Good
- Matlock Road Surgery, Brighton and Hove: Good
- Melbourne House Surgery, NHS Mid Essex CCG: Good
- Minster Medical Practice, NHS Lincolnshire West CCG: Good
- Old Palace Medical Practice, Norwich: Good
- Petroc Group Practice, Kernow: Good
- Prospect Medical Group, Newcastle : Good
- Queen Square Medical Practice, NHS Lancashire North CCG: Good
- Rangeways Road Surgery, Dudley CCG: Good
- Saxon Cross Surgery , Nottingham North West : Good
- Silverdale Family Practice, NHS Durham Dales, Easington and Sedgefield CCG: Good
- St Johns Surgery Limited, Knowsley CCG: Good
- St Leonard's Practice, Northern, Eastern, Western Devon: Good
- The Lennard Surgery, Bristol: Good
- The Medical Centre, East Lancashire CCG: Good
- The Redwell Medical Centre, Nene: Good
- The Vale Surgery, NHS Lambeth CCG: Good
- Thornfield Medical Group, NHS Newcastle Gateshead CCG: Good
- Tudor Lodge Surgery, North Somerset: Good
- Unsworth Group Practice, NHS Bolton: Good
- West Rainton Surgery, North Durham: Good
- Brentford Group Practice, Hounslow: Requires improvement
- Dr Bandi Shoban, Cambridgeshire and Peterborough: Requires improvement
- Dr Jones Sr Practice, Thurrock: Requires improvement
- Dr Pushpa Chopra, NHS Havering CCG: Requires improvement
- Dr Laliwala and Partners, NHS Cambridgeshire and Peterborough CCG: Requires improvement
- Eastview Surgery, South Sefton : Requires Improvement
- Ellergreen Medical Centre, Liverpool: Requires improvement
- King Street Medical Centre: Requires improvement
- Littleton Surgery, Surrey Downs CCG: Requires improvement
- Manchester Road Surgery, East Lancashire : Requires improvement
- Polska Przychodnia, NHS Salford CCG: Requires improvement
- The Avenues Medical Centre, NHS Hull: Requires Improvement
- Barnsley Road Surgery, Sheffield CCG: Inadequate
- Dr Aman Raja, Haringey: Inadequate
- Dr Hedathale Anantharaman, Birmingham Cross City: Inadequate
- Somerset Medical Centre, NHS Ealing: Inadequate
- Hattersley Group Practice, Tameside and Glossop: Focussed inspection*
- The Molebridge Practice, Surrey Downs: Focussed inspection*
For further information, please contact Helen Gildersleeve, Regional Engagement Officer on 0191 2333379. Journalists wishing to speak to the press office outside of office hours can find out how to contact the team here. Please note: the press office is unable to advise members of the public on health or social care matters. For general enquiries, please call 03000 61 61 61.
- Last updated:
- 29 May 2017
Notes to editors
Please note that we issue separate press releases on the practices rated Outstanding and Inadequate.
* Focused inspections are smaller in scale than comprehensive inspections, although they follow a similar process. These are carried out to check on specific areas we are concerned about, which might have been raised during a comprehensive inspection or through our monitoring work.
GP practices will receive a rating following an inspection by specialist teams including GPs and practice nurses and experts by experience (people with personal experience of using or caring for someone who uses the type of services we are inspecting).
To get to the heart of people’s experiences of care, we always ask the following five questions of services.
- Are they safe?
- Are they effective?
- Are they caring?
- Are they responsive to people’s needs?
- Are they well-led?
For every NHS GP practice we will look at the quality of care for the following six population groups: Older people, People with long-term conditions, Families, children and young people, Working age people (including those recently retired and students), People whose circumstances may make them vulnerable, People experiencing poor mental health (including people with dementia).
Since 1 April, providers have been required to display their ratings on their premises and on their websites so that the public can see their rating quickly and easily. Further information on the requirement for providers to prominently display their CQC ratings.
In July 2015 CQC launched a new online toolkit for GPs, featuring examples of outstanding practice that inspectors have found in GP surgeries across England. The toolkit, at www.cqc.org.uk/outstandingprimarycare, intends to provide real-world, illustrative examples of high quality general practice that other providers can refer to. This was followed by an online toolkit, at www.cqc.org.uk/inadequategpexamples, featuring examples of inadequate practice as part of a comprehensive set of guidance to support practices in preparing for inspection.