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CQC inspectors highlight outstanding and good care as reports are published on 69 more GP practices
This week, CQC has published a further 69 reports on the quality of care provided by GP practices that have been inspected by specialist teams of inspectors.
The Chief Inspector of General Practice has found another 55 GP practices to be Good, three to be Outstanding, six to require improvement and three to be inadequate following recent inspections by the Care Quality Commission.
Under CQC’s new programme of inspections, all of England’s GP practices are being given a rating according to whether they are safe, effective, caring, responsive and well led. 89 GP practices have been rated as Outstanding so far.
Professor Steve Field, Chief Inspector of General Practice, said:
“After more than 2,000 inspections we now have the evidence that the vast majority of England's GP practices are providing a service which is safe, effective, caring, responsive and well led. We have also found so many practices going far beyond the call of duty to care for patients to provide an outstanding service to their patients.
"But, unfortunately, there are still areas of practice that are inadequate and unacceptable. Patients have a right to expect high quality care from every GP practice. Where improvement is required we expect the practice to take the necessary steps to address the issues and we will re-inspect at a later date to check that those improvements have been made.
"Practices rated Inadequate that are put into Special Measures are offered additional support by NHS England which is working with the RCGP to help the practice get back on track. We have already seen the benefits of this approach when we re-inspect."
Full reports on all 69 inspections are available on this website.
GP Practices listed by CCG area and rating:
- Maryport Group Practice, Cumbria: Outstanding
- Newquay Medical Centre, NHS Kernow CCG: Outstanding
- White Rose Surgery, Wakefield : Outstanding
- Acorn Practice, Gloucestershire: Good
- Ainsdale Village Surgery, NHS Southport and Formby CCG: Good
- Albert House Clinic, South Tees: Good
- All Saints Surgery, NHS Walsall CCG: Good
- Arbury Medical Centre, Warwickshire North: Good
- Argyll House Surgery, Isle of Wight CCG: Good
- Arlington Road Medical Practice, Eastbourne, Seaford and Hailsham: Good
- Belvoir Vale Surgery, Lincolnshire SouthWest : Good
- Birchington Medical Centre, Thanet: Good
- Birchwood Medical Practice, Bristol: Good
- Bryant Street Medical Centre – Surgery C, NHS Medway CCG: Good
- Carden Surgery, Brighton and Hove CCG: Good
- Carisbrooke Health Centre, Isle of Wight CCG: Good
- Charles Road Surgery, Birmingham Cross City: Good
- Coastal Medical Group , Lancashire North: Good
- Coldharbour Surgery, Greenwich CCG: Good
- Dingle Park Practice, Liverpool: Good
- Dr Brian Perkins, Oldham: Good
- Dr Forbes Watson, Dorset CCG: Good
- Dr J K Mathews and Partners, NHS Norwich CCG: Good
- Dr Qamar Siddiqi, NHS Stoke on Trent : Good
- Dr Ramesh Sharma, NHS Southwark CCG: Good
- Dr Roman Sumira, Corby: Good
- Dr Susan Elizabeth Honey, NHS West London CCG: Good
- Drs K Conod, S Caddy & S Garsed, NHS Walsall CCG: Good
- Drs Turner Antoun and Partners, Newcastle/Gateshead: Good
- Friern Barnet Medical Centre, Barnet: Good
- Gray’s Inn Road Medical Practice, Camden : Good
- Haxby Group Practice, NHS Vale of York: Good
- Heath Hayes Health Centre, NHS Cannock Chase CCG: Good
- Hetton Group Practice, Sunderland: Good
- James O’Riordan Medical Centre, Merton: Good
- Langford Medical Practice, NHS Oxfordshire CCG: Good
- Ludlow-Portcullis, NHS Shropshire CCG: Good
- Lupset Health Centre, NHS Wakefield: Good
- Monkwearmouth Health Centre , Sunderland: Good
- Morland House Surgery, NHS Oxfordshire CCG: Good
- North Nottinghamshire Out of Hours, Mansfield and Ashfield CCG: Good
- Penn Hill Surgery, NHS Somerset CCG: Good
- Robson Street Practice, NHS Liverpool CCG: Good
- Rockliffe Court Surgery, Darlington: Good
- Rycroft Primary Care Centre, Wakefield : Good
- Shere Surgery/Dispensary, Guildford and Waverley: Good
- South Hiendley Surgery, Wakefield : Good
- St Peters Hill Surgery, NHS South West Lincolnshire CCG: Good
- The Leiston Surgery, NHS Ipswich and East Suffolk CCG: Good
- The Meadows Medical Practice, NHS Shropshire CCG: Good
- The Mosslands Medical Practice, Manchester: Good
- The New Surgery, NHS Basildon and Brentwood CCG: Good
- The Westgate Medical Practice, NHS North Lancashire CCG: Good
- Trinity Health (New Chapel Surgery), Aylesbury Vale Clinical Commissioning Group (CCG): Good
- Walnut Tree Practice, Gloucestershire: Good
- Wide Way Surgery, Merton CCG: Good
- Woodcock Road Surgery, NHS Norwich CCG: Good
- Yare Valley Medical Practice, NHS Norwich CCG: Good
- Blue Dykes Surgery, Nottingham: Requires improvement
- Dr Avinash Suri, NHS Redbridge CCG: Requires improvement
- Hazeldene Medical Centre, North Manchester CCG : Requires improvement
- Newcastle Medical Centre, NHS Newcastle Gateshead: Requires improvement
- The Glebe Practice, Lincolnshire West : Requires improvement
- The Laurels Medical Practice, Haringey : Requires improvement
- Dosthill Surgery, NHS South East Staffordshire and Seisdon Peninsula CCG: Inadequate
- Victoria Medical Practice, Sunderland: Inadequate
- Wilnecote Surgery, NHS South East Staffordshire and Seisdon Peninsula CCG: Inadequate
- * Oulton Medical Centre, Great Yarmouth and Waveney: Not rated
- * Swiss Cottage Diet Clinic, NHS Camden CCG: Not rated
For further information, please contact Jade Quittenton, Regional Engagement Officer on 0191 2333649. Journalists wishing to speak to the press office outside of office hours can find out how to contact the team here. Please note: the press office is unable to advise members of the public on health or social care matters. For general enquiries, please call 03000 61 61 61.
- Last updated:
- 29 May 2017
Notes to editors
Please note that we issue separate press releases on the practices rated Outstanding and Inadequate.
*Focused inspections are smaller in scale than comprehensive inspections, although they follow a similar process. These are carried out to check on specific areas we are concerned about, which might have been raised during a comprehensive inspection or through our monitoring work.
GP practices will receive a rating following an inspection by specialist teams including GPs and practice nurses and experts by experience (people with personal experience of using or caring for someone who uses the type of services we are inspecting).
To get to the heart of people’s experiences of care, we always ask the following five questions of services.
- Are they safe?
- Are they effective?
- Are they caring?
- Are they responsive to people’s needs?
- Are they well-led?
For every NHS GP practice we will look at the quality of care for the following six population groups: Older people, People with long-term conditions, Families, children and young people, Working age people (including those recently retired and students), People whose circumstances may make them vulnerable, People experiencing poor mental health (including people with dementia).
Since 1 April, providers have been required to display their ratings on their premises and on their websites so that the public can see their rating quickly and easily. Further information on the requirement for providers to prominently display their CQC ratings.
In July 2015 CQC launched a new online toolkit for GPs, featuring examples of outstanding practice that inspectors have found in GP surgeries across England. The toolkit, at www.cqc.org.uk/outstandingprimarycare, intends to provide real-world, illustrative examples of high quality general practice that other providers can refer to. This was followed by an online toolkit, at www.cqc.org.uk/inadequategpexamples, featuring examples of inadequate practice as part of a comprehensive set of guidance to support practices in preparing for inspection.