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CQC inspectors highlight outstanding and good care as reports are published on 55 more GP practices
The Care Quality Commission has published a further 55 reports on the quality of care provided by GP practices after inspections by specialist teams of inspectors.
The Chief Inspector of General Practice has found another 43 GP practices to be Good, three to be Outstanding, five to require improvement and three to be Inadequate following recent inspections by the Care Quality Commission.
Under CQC’s new programme of inspections, all of England’s GP practices are being given a rating according to whether they are safe, effective, caring, responsive and well led. So far, 96 GP practices have been rated as Outstanding.
Professor Steve Field, Chief Inspector of General Practice, said:
“After more than 2,000 inspections we now have the evidence that the vast majority of England's GP practices are providing a service which is safe, effective, caring, responsive and well led. We have also found so many practices going far beyond the call of duty to care for patients to provide an outstanding service to their patients.
"But, unfortunately, there are still areas of practice that are inadequate and unacceptable. Patients have a right to expect high quality care from every GP practice. Where improvement is required we expect the practice to take the necessary steps to address the issues and we will re-inspect at a later date to check that those improvements have been made.
"Practices rated Inadequate that are put into Special Measures are offered additional support by NHS England which is working with the RCGP to help the practice get back on track. We have already seen the benefits of this approach when we re-inspect."
Full reports on all inspections are available on this website.
GP Practices listed by CCG area and rating:
- Northbrook Group Practice, NHS Solihull: Outstanding
- Wyndham Surgery, NHS Northern, Eastern and Western Devon CCG: Outstanding
- Yarm Medical Practice, South Tees: Outstanding
- Arthington Medical Centre, Leeds South and East CCG: Good
- Ashton GP service, Tameside: Good
- Baildon Medical Practice, Bradford: Good
- Dalton Square Practice, NHS Lancashire North CCG: Good
- Dalton Terrace Surgery, NHS Vale of York: Good
- Dr Greenhalgh & Partners, NHS Bolton : Good
- Dr Jasjeet Dua, NHS West London: Good
- Dr Miles Davidson, North Derbyshire : Good
- Dr Rameshchandra Manilal Shah, Dudley CCG: Good
- Fenny Compton Surgery, NHS South Warwickshire CCG: Good
- Greens Norton Medical Centre, NHS Nene CCG: Good
- Heathville Medical Practice, Aspen Centre, Gloucestershire: Good
- Hockley Farm Medical Practice, NHS Leicester City CCG: Good
- JS Medical Practice, Barnet: Good
- KH Medical, Barnsley: Good
- Kings Medical Centre, West Essex: Good
- Kings Medical Centre, South Tees: Good
- Kingshurst Medical Practice, NHS Solihull: Good
- Lister House Surgery Wiveliscombe, NHS Somerset CCG: Good
- Littlebury Medical Centre, NHS South Lincolnshire CCG: Good
- Malling Health @ Parsonnage Street, NHS Sandwell and West Birmingahm CCG: Good
- Meneage Street Surgery, NHS Kernow CCG: Good
- New Westborough Surgery, Southend on Sea CCG: Good
- Oak Glen Surgery, Bradford: Good
- Oak Tree Surgery, Kernow: Good
- Oakleigh Road Health Centre, Barnet: Good
- Oakmeadow Surgery, Leicester City CCG: Good
- Orchard Surgery - BG Lannigan, Wirral: Good
- Portslade Health Centre Medical Practice, Brighton and Hove CCG: Good
- Queenhill Medical Practice, Croydon: Good
- Spinney Surgery, NHS Cambridgeshire and Peterborough CCG: Good
- Steppingstones Medical Practice, Dudley CCG: Good
- The Grange Group Practice, NHS Greater Huddersfield CCG: Good
- The Medical Centre, Kernow: Good
- The Phoenix Practice, NHS Barnet CCG: Good
- The Taverham Partnership , Norwich: Good
- The Whalebridge Practice, Swindon: Good
- Waverley PMS, Greenwich: Good
- West Bridgford Medical Centre, Rushcliffe : Good
- Whitehill Surgery, Aylesbury Vale CCG: Good
- Wilderness Road Surgery, Wokingham CCG: Good
- Wish Park Surgery, Brighton & Hove: Good
- Woolton House Medical Centre, Liverpool CCG: Good
- Dr B Das, NHS Liverpool CCG: Requires improvement
- Dr Rao, NHS Nene CCG: Requires improvement
- J Musil & Partner, NHS Hull: Requires improvement
- Scorton Medical Centre, Hambleton, Richmondshire & Whitby: Requires improvement
- The Tickhill and Colliery Medical Practice, Doncaster CCG: Requires improvement
- Benfleet Surgery , Castle Point and Rochford: Inadequate
- Dr Paul Unyolo, North Staffordshire CCG: Inadequate
- Elm Tree Surgery, NHS Swindon CCG: Inadequate
- * Ailsworth Medical Centre, Cambridgeshire and Peterborough: Not rated
For further information, please contact Jade Quittenton, Regional Engagement Officer on 0191 233 3649. Journalists wishing to speak to the press office outside of office hours can find out how to contact the team here.
Please note: the press office is unable to advise members of the public on health or social care matters. For general enquiries, please call 03000 61 61 61.
- Last updated:
- 29 May 2017
Notes to editors
Please note that we issue separate press releases on the practices rated Outstanding and Inadequate.
*Focused inspections are smaller in scale than comprehensive inspections, although they follow a similar process. These are carried out to check on specific areas we are concerned about, which might have been raised during a comprehensive inspection or through our monitoring work.
GP practices will receive a rating following an inspection by specialist teams including GPs and practice nurses and experts by experience (people with personal experience of using or caring for someone who uses the type of services we are inspecting).
To get to the heart of people’s experiences of care, we always ask the following five questions of services.
- Are they safe?
- Are they effective?
- Are they caring?
- Are they responsive to people’s needs?
- Are they well-led?
For every NHS GP practice we will look at the quality of care for the following six population groups: Older people, People with long-term conditions, Families, children and young people, Working age people (including those recently retired and students), People whose circumstances may make them vulnerable, People experiencing poor mental health (including people with dementia).
Since 1 April, providers have been required to display their ratings on their premises and on their websites so that the public can see their rating quickly and easily. Further information on the requirement for providers to prominently display their CQC ratings.
In July 2015 CQC launched a new online toolkit for GPs, featuring examples of outstanding practice that inspectors have found in GP surgeries across England. The toolkit, at www.cqc.org.uk/outstandingprimarycare, intends to provide real-world, illustrative examples of high quality general practice that other providers can refer to. This was followed by an online toolkit, at www.cqc.org.uk/inadequategpexamples, featuring examples of inadequate practice as part of a comprehensive set of guidance to support practices in preparing for inspection.