You are here

CQC inspectors highlight outstanding and good care as reports are published on 107 more GP practices

8 August 2016
  • Media,
  • GP and GP out-of-hours services

In the past week, CQC has published a further 107 reports on the quality of care provided by GP practices that have been inspected by specialist teams of inspectors. Under CQC’s new programme of inspections, all of England’s GP practices are being given a rating according to whether they are safe, effective, caring, responsive and well led.

The Chief Inspector of General Practice has found another 80 practices to be Good and 17 to Require Improvement, two to be Outstanding and four to be Inadequate following recent inspections by the Care Quality Commission. Four reports were focused inspections which are not rated.

The total number of practices rated Outstanding is now 178. The total number of practices that have exited Special Measures is now 71.

Professor Steve Field, Chief Inspector of General Practice, said:

“After reporting on more than 6,000 inspections we have found that most care is good – with over 100 practices now rated Outstanding. That means that over 1 million patients in England currently receive care from practices which we have rated Outstanding. What’s enormously encouraging is that our inspections are driving improvement – 90% of practices that we have re-inspected have improved since last October. Through their hard work and dedication, practices are making positive changes to the care they deliver.

“There is still too much poor care. Since we began inspecting GP practices in October 2014 we have found over 100 practices to be Inadequate. While this is a minority, this still amounts to over half a million patients in England who were not receiving the basic standards of care that they should be able to expect from their GP practice. I am glad to say that we have increasingly found that most practices that are placed in special measures use the support that is on offer to meet those standards.”

GP Practices listed by CCG area and rating:


For further information, please contact Helen Gildersleeve, Regional Engagement Officer on 07825 939 328. Journalists wishing to speak to the press office outside of office hours can find out how to contact the team here. Please note: the press office is unable to advise members of the public on health or social care matters. For general enquiries, please call 03000 61 61 61.

Last updated:
29 May 2017

Notes to editors

We issue separate press releases on the services rated Outstanding and Inadequate.

*Focused inspections are smaller in scale than comprehensive inspections, although they follow a similar process. These are carried out to check on specific areas we are concerned about, which might have been raised during a comprehensive inspection or through our monitoring work.

GP practices will receive a rating following an inspection by specialist teams including GPs, practice nurses, practice managers and experts by experience (people with personal experience of using or caring for someone who uses the type of services we are inspecting).

To get to the heart of people’s experiences of care, we always ask the following five questions of services.


  • Are they safe?
  • Are they effective?
  • Are they caring?
  • Are they responsive to people’s needs?
  • Are they well-led?

For every NHS GP practice we will look at the quality of care for the following six population groups: Older people, People with long-term conditions, Families, children and young people, Working age people (including those recently retired and students), People whose circumstances may make them vulnerable, People experiencing poor mental health (including people with dementia).

Providers must display their ratings on their premises and on their websites so that the public can see their rating quickly and easily. Further information on the requirement for providers to prominently display their CQC ratings.

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.