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CQC fines Hartlepool care home provider £1,250 for failure to meet national standards

4 November 2015
  • Media

A care home which failed to notify the Care Quality Commission in line with national standards has been issued with a fine of £1,250.

CQC has issued a fixed penalty notice to Tamaris Healthcare (England) Limited following their failure to notify the commission within the required timescales about incidents affecting residents at Warrior Park Care Home in Seaton Carew, Hartlepool.

CQC carried out an unannounced inspection at Warrior Park in August 2015 as part of their scheduled programme of inspections for 2015/2016. Following a review of care records and discussions with staff, inspectors identified that there had been a failure to inform CQC on two separate occasions where residents had experienced grade 3 pressure wounds.

In addition, the provider confirmed that since 1 April 2014, they had made 26 Deprivation of Liberty Safeguarding applications to the local authority regarding residents at the home. The CQC had only been notified of seven of these.

In light of the failure to meet legally required national standards, CQC has issued a fixed penalty notice totalling £1,250, which the provider has accepted and paid in full. The report from CQC’s inspection of the home in August 2015 has been published on the CQC website at

Westhead, CQC’s Deputy Chief Inspector of Adult Social Care in the North, said:

“Every registered provider has a legal duty to ensure that they meet national care standards and to advise CQC of serious incidents and events to enable us to discharge our regulatory responsibilities on behalf of the people who use the service.

“The failures on this occasion to inform CQC of a number of very serious incidents and events, affecting the care provided to people living at the home is unacceptable.

“Tamaris Healthcare (England) Limited has now paid the fine in full and we will continue to monitor the home closely as part of our regulatory responsibilities”


For further information please contact CQC Regional Communications Officer Mark Humphreys on 0191 233 3519 or 07881656012. Journalists wishing to speak to the press office outside of office hours can find out how to contact the team here. Please note: the press office is unable to advise members of the public on health or social care matters.

For general enquiries, please call 03000 61 61 61.

Last updated:
29 May 2017

Notes to editors


CQC has issued a fixed penalty notice to Tamaris Healthcare (England) Limited, for its failure to meet:

  • Regulation 18 Care Quality Commission (Registration) Regulations 2009 Notification of other incidents.

Under the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014, CQC can serve a penalty notice when a registered person has failed to comply with the Act, and we consider that swiftly achieving compliance without beginning proceeding is a realistic alternative to prosecution.


Any fixed penalty paid to CQC must be repaid by CQC to the Secretary of State. The legal requirements and associated fines are set out in:


CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in most serious cases, suspending or cancelling a service. CQC can also issue financial penalty notices and cautions or prosecute the provider for failing to meet essential standards. Any regulatory decision that CQC takes is open to challenge by a registered person through a variety of internal and external appeal processes.


About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.