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CQC finds improvement needed in safety at Wigan hospital

14 September 2017
Wrightington, Wigan and Leigh NHS Foundation Trust
  • Media,
  • Hospitals

The Care Quality Commission (CQC) has told Wrightington, Wigan and Leigh NHS Foundation Trust it must improve the safety of two services at the Royal Albert Edward Infirmary following an unannounced focused inspection in March.

Inspectors looked at the safety of both urgent and emergency services, and services for children and young people in response to concerns that were raised.

Although there were some improvements made since a previous comprehensive inspection in June 2016, CQC found further improvements were needed in the safety of both services.

Areas where CQC has told the trust it must improve:

  • Staff working with children must complete mandatory safeguarding training appropriate to their role.
  • The trust should ensure the tools used to manage risk, such as risk assessments and observations, are used and recorded. Appropriate action should be taken when triggering early warning systems for deteriorating patients.
  • Patient records must be accurate and complete.

CQC inspectors will continue to monitor these services and will return in due course to check on the trust’s progress in making the improvements.

The full report of the inspection can be found on our website.


For further information please contact CQC Regional Engagement Officer Kerri James by email or by phone on 07464 92 9966. 

Journalists wishing to speak to the press office outside of office hours can find out how to contact the team here.

Please note: the press office is unable to advise members of the public on health or social care matters. For general enquiries, please call 03000 61 61 61.

Last updated:
13 September 2017

Notes to editors

At the trust’s comprehensive inspection in June 2016, CQC rated the safety of urgent and emergency services as Requires Improvement (but Good overall) and the safety of services for children and young people as Inadequate (but Requires Improvement overall.) These ratings don’t change as a result of this inspection.

This report follows a focused inspection on the quality of services provided at Wrightington, Wigan and Leigh NHS Foundation Trust. Inspection teams include a range of clinical and other experts including experts by experience.

Whenever CQC inspects it will always ask the following five questions of every service:
  • Are they safe?
  • Are they effective?
  • Are they caring?
  • Are they responsive to people’s needs?
  • Are they well-led?
Since 1 April, registered providers of health and social care services have been required to display their ratings on their premises and on their websites so that the public can see their rating quickly and easily.

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.