You are here

CQC cancels Cheshire care company registration after inspection finds the services inadequate

5 May 2016
Cestrian Care
  • Media

The Care Quality Commission (CQC) has taken action to cancel the registration of a home care agency in Cheshire which was failing to provide safe or effective services.

CQC’s decision to cancel the registration of Cestrian Care means that legally they can no longer provide care services.

Inspectors took this action because they had serious concerns about the service and the risks to people being cared for, following inspections in July 2015 and January 2016.

Debbie Westhead, Deputy Chief Inspector of Adult Social Care at CQC, said:

“Cestrian Care let down the people in its care, so we decided to take swift action to protect the safety and wellbeing of people using the service by moving to cancel the provider’s registration.

“Taking action leading to the closure of any service is not something that we take lightly, but when we find such poor practice we must take action to protect the safety and welfare using these services.”


For further information please contact CQC Regional Communications Officer Kerri James by email or by phone on 0191 233 3324 or 07464 92 9966. Journalists wishing to speak to the press office outside of office hours can find out how to contact the team here. Please note: the press office is unable to advise members of the public on health or social care matters. For general enquiries, please call 03000 61 61 61.

Last updated:
29 May 2017

Notes to editors

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.