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CQC appoints new primary care lead for London

6 February 2015
  • Media

The Care Quality Commission (CQC) has appointed a new Deputy Chief Inspector for Primary Care in London.

Currently at Brent, Harrow and Hillingdon Clinical Commissioning Groups (BHH), Ursula Gallagher will join CQC in May, where she will report to the Chief Inspector of General Practice, Professor Steve Field.

She becomes one of four Deputy Chief Inspectors reporting to Professor Field and will play a major role in the development and implementation of the new approach to inspection of primary care services.

Professor Field said: ‘I am delighted that Ursula will be joining CQC, particularly during such a fascinating time in the regulation of primary care.

‘Ursula will play a critical role in supporting the roll out of our new approach to inspecting primary care in our capital city, highlighting the standards of practice that her team finds.

‘Poor quality in primary care can have serious consequences for the health and wellbeing of a large number of people and this is one of the reasons these roles and the work of the Primary Medical Services Directorate are vitally important.

‘Through regulation, we drive improvement, giving more patients good experiences of primary care.’

Professor Gallagher said: ‘I’m delighted to be joining during this exciting time. I’m looking forward to working with the team and building relationships with patients and other organisations that play a role in the delivery of primary care.’

CQC started to publish ratings for all GP practices it inspects last October. These tell patients and commissioners whether the care provided is outstanding, good, requires improvement or inadequate.


For media enquiries, call the CQC press office on 020 7448 9401 during office hours or out of hours on 07789 876508. For general enquiries, call 03000 61 61 61.

Last updated:
30 May 2017

Notes to editors


Ursula Gallagher is currently the director of quality and patient safety and Governing Body Nurse member for Brent, Harrow and Hillingdon CCGs. Before that, she was director of quality and clinical governance and latterly borough director for Ealing Primary Care Trust.

She worked on the Department of Health’s response to the Munro Review on child safeguarding, as well as working with the NHS Commissioning Board Authority to develop arrangements for clinical leadership in the NHS in 2012.

In 2009, she co-led the support unit for the Prime Minister’s Commission in the Future of Nursing and Midwifery.

Ursula was a member of the Clinical Advisory Panel for the King’s Fund Inquiry into the Quality of General Practice in England.

She is also Visiting Professor in primary care leadership at Buckinghamshire New University and a trustee of the charity, Education for Health.

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.