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Cornmill Nursing and Residential Care Home, Preston, rated Outstanding by Care Quality Commission

21 December 2016
Cornmill Nursing and Residential Care Home
  • Media

The Care Quality Commission (CQC) has found the quality of care provided by Cornmill Nursing and Residential Care Home in Garstang, Lancashire to be outstanding following an inspection in October this year.

Cornmill Nursing and Residential Care Home provides people using the service with nursing and personal care from a home situated on the banks of the River Wye. At the time of our inspection there were 51 people living at this home.   

The service was rated Outstanding for being effective, caring and well-led, and Good for being safe and responsive making them an Outstanding rating overall.

A full report of the inspection has been published.

Debbie Westhead, Deputy Chief Inspector of Adult Social Care in the North, said:

“We found the quality of care provided at Cornmill Nursing and Residential Care Home to be outstanding.

“We found a service that people spoke about extremely positively, and staff were constantly referred to as kind and caring by those that we spoke to as part of this inspection. We also found a welcoming, homely atmosphere where visitors were encouraged.

“There was an impressive emphasis placed on achieving the best results for people’s health and wellbeing goals. Health professionals consistently commended staff knowledge and competence, and Cornmill worked with other partners to meet the needs of people using the service.

“From the moment we arrived we found an exceptionally well trained staff team that had formed meaningful relationships with people using this service. This approach enabled people to feel in control and we saw the improvements to people’s health and wellbeing as a result of this.

“The whole team should be very proud of the service they are providing.”

The report highlights a number of impressive areas at Cornmill Residential and Nursing Home.

There was a strong emphasis on ensuring people's food and drink needs were consistently met. A health professional with an interest in diet and nutrition spoke confidently about the skills of the staff and their ability to meet people's dietary requirements. They told us the service worked innovatively and consistently to meet people's needs in a way that worked best for them.

People who lived at the home were supported to attend activities of their choosing. People were enthusiastic about the activities and the opportunities made available to them and repeatedly said there was plenty to do. There were active links with the local community and people were encouraged to be citizens in their own community.

The service also worked innovatively to provide outstanding end of life care so people could experience a pain free and dignified death.


For further information please contact CQC Regional Communications Officer Kerri James by email or by phone on 07464 92 9966.

Journalists wishing to speak to the press office outside of office hours can find out how to contact the team here.

Please note: the press office is unable to advise members of the public on health or social care matters. For general enquiries, please call 03000 61 61 61.

Last updated:
29 May 2017

Notes to editors

Providers a required to display their ratings on their premises and on their websites so that the public can see their rating quickly and easily.

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.