You are here

Chief Inspector of Hospitals rates Black Country Partnership NHS Foundation Trust as Good

17 February 2017
Black Country Partnership NHS Foundation Trust

England’s Chief Inspector of Hospitals has rated the services provided by Black Country Partnership NHS Foundation Trust as Good following an inspection by the Care Quality Commission.

The CQC inspected core services at the trust, which provides inpatient and community mental health services, between 17 and 19 October 2016. As a result it is rated as Good overall as well as Good for being safe, caring effective, responsive and well led. 

Black Country Partnership NHS Foundation Trust was previously inspected in November 2015 when it was rated as Requires Improvement and the trust board was told it needed to make a number of improvements.

CQC’s Deputy Chief Inspector of Hospitals (and lead for mental health), Dr Paul Lelliott, said:

“We were impressed by the trust’s response to our previous inspection and found a number of improvements had taken place. This is why we are now able to change its rating from Requires Improvement to Good."

“Our inspectors found the quality and consistency of risk assessments and care plans had improved, the trust was effectively engaged with patients, carers and staff and staffing levels had improved across its services."

“Modern matrons had been introduced to the trust, which staff said had a positive impact. We were impressed by feedback about the carers group and the work it had undertaken to support families of people living in Sandwell with mental health problems."

“The trust can be proud of how caring its staff are – we have rated community mental health teams for adults of working age and specialist community mental health teams for children and young people as Outstanding for being caring."

“While we found good and outstanding practice across the trust, we also found some areas where the trust needed to make further improvements. We have highlighted these to the trust and its leadership is aware of what it needs to do to ensure those improvements take place."

“We will continue to monitor the trust and our inspectors will return at a later date to check on its progress. In the meantime everyone at the trust should be proud of what they have done to bring about the improvements which have resulted in the trust’s new rating.” 

The areas where the trust has been told it must improve, include:

  • The trust must ensure patients admitted to the health-based place of safety at Hallam Street Hospital are safe, assess and reduce the potential risk of ligature points inside the bathroom and of patients harming themselves.
  • The trust must ensure staff attend mandatory training.
  • The trust must ensure specialist community mental health teams for children and young people have systems in place to process referrals and these are established and operated effectively.

Black Country Partnership NHS Foundation Trust provides mental health services in Sandwell and Wolverhampton, learning disability services in Sandwell, Wolverhampton and Walsall and children’s community services in Dudley.

A team of inspectors, which included a variety of specialists and experts by experience, visited hospital wards and community based mental health services for this inspection.

Full inspection reports have been published on our website.


For further information, please contact Regional Engagement Officer, Helen Gildersleeve, on 0191 233 3379.

Journalists wishing to speak to the press office outside of office hours can find out how to contact the team here.

Please note: the press office is unable to advise members of the public on health or social care matters. For general enquiries, please call 03000 61 61 61.

Last updated:
29 May 2017

Notes to editors

Black Country Partnership NHS Foundation Trust is the major provider of:

  • Mental health services to people of all ages in Sandwell and Wolverhampton.
  • Specialist health learning disability services in Dudley, Sandwell, Walsall and Wolverhampton.
  • Community healthcare services for children, young people and families in Dudley. 
The Chief Inspector of Hospitals, Professor Sir Mike Richards, is leading significantly larger inspection teams than before, headed up by clinical and other experts including trained members of the public.
Whenever CQC inspects it will always ask the following five questions of every service:
  • Are they safe?
  • Are they effective?
  • Are they caring?
  • Are they responsive to people’s needs?
  • Are they well-led?
Since 1 April, registered providers of health and social care services have been required to display their ratings on their premises and on their websites so that the public can see their rating quickly and easily.

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.