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Chief Inspector of Hospitals asks people to tell him about the care provided by Guy’s and St Thomas NHS Foundation Trust

Published:
2 September 2015
Categories:
  • Media

England's Chief Inspector of Hospitals is inviting members of the public to tell his inspection panel what they think of their local health services.

Views and experiences from local people will help inspectors conduct a comprehensive inspection of the trust beginning on 7 September 2015.

To ensure the views of patients and the local community are properly heard, a CQC stall will be at Brixton Market on Thursday 3 September from 9am- 5pm.

CQC inspectors will be speaking to people about their experiences of Guy’s and St Thomas NHS Foundation Trust services. Inspectors will also be keen capture views about South London and Maudsley NHS Trust which will be inspected by the CQC team from 21 September.

People are being encouraged to visit the CQC stall to tell the CQC team about their experiences of care from the past year, to say where they would like to see improvements made in the future, and to find out more about the inspection.

Professor Sir Mike Richards, CQC Chief Inspector of Hospitals, said:

"The inspections are designed to provide people with a clear picture of the quality of the services in their local hospital, exposing poor or mediocre care as well as highlighting the many hospitals providing good and excellent care.

"We know there is too much variation in quality, and these in-depth inspections will allow us to get a much more detailed picture of care in hospitals than ever before.

"Of course we will be talking to doctors and nurses, hospital managers and patients at the trust. But it is vital that we also hear the views of the people who have received care at the trust, or anyone who wants to share information with us. This will help us plan our inspection, and so help us focus on the things that really matter to people who depend on this service.

“This is your opportunity to tell the team what you think, and make a difference to the NHS services in the local area.”

Sir Mike's inspection team is expected to look in detail at eight key service areas: A&E; medical care (including frail elderly); surgery; intensive/critical care; maternity; paediatrics/children’s care; end of life care; and outpatients.

A full report of the inspectors’ findings from the trust inspection will be published by the Care Quality Commission. The trust will be given one of the following ratings: Outstanding, Good, Requires improvement or Inadequate.

Ends

For further information please contact Yetunde Akintewe, CQC Regional Engagement Manager, on 07471 020 659.  For media enquiries, call the press office on 020 7448 9401 during office hours.  Journalists wishing to speak to the press office outside of office hours can find out how to contact the team here.  For general enquiries, please call 03000 61 61 61.

Last updated:
29 May 2017

Notes to editors

 

Anyone who is unable to attend the CQC stall at Brixton Market on 3 September 2015, but wishes to give their views to the inspection team can do this at any time by:

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.


We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.


We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.