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The Care Quality Commission has rated two Leeds based GP practices as Good
The Care Quality Commission (CQC) has rated the quality of care provided by Park Edge Practice on Asket Drive, Leeds and Beeston Village Surgery on Town Street, Leeds as Good following inspections that took place in October 2014.
Inspectors found that both practices were providing an innovative, caring, effective, responsive and well-led service that met the needs of the population they each serve.
A full report detailing the findings of both inspections has been published on the CQC website this week.
Under CQC’s new programme of inspections, all England’s GP practices are being given a rating according to whether they are safe, effective, caring, responsive and well-led.
Professor Nigel Sparrow, Senior National GP Advisor, said:
“It is clear that Park Edge Practice and Beeston Village Surgery are both providing a caring and effective service for people living in the respective areas of Leeds.
“At Park Edge we saw robust systems in place to measure the effectiveness of care and treatment, and patient feedback described staff as kind and compassionate. Patients were referred to hospital care in a timely manner and staff were supported by regular training and appraisals.
“At Beeston Village we observed positive working relationships between staff and other healthcare professionals and saw that patients received accessible, individualised care. One example of outstanding practice was seen by the use of text message alerts for patients anxious about sitting in the waiting room so that they were able to go straight to the consultation room at the time of their appointment.”
“There are more than 10,000 people in Leeds who depend on these practices - and the outcome of the inspections confirms they are providing services which are safe, effective, caring, responsive and well led.
“Patients should be able to expect high quality and consistent care from every GP practice. Park Edge Practice and Beeston Village Surgery are representative of the vast majority of practices who do an excellent job of delivering care week after week.”
- Last updated:
- 30 May 2017
Notes to editors
You can read the full reports here:
To get to the heart of people’s experiences of care, we always ask the following five questions of services.
- Are they safe?
- Are they effective?
- Are they caring?
- Are they responsive to people’s needs?
- Are they well-led?
For every NHS GP practice we will look at the quality of care for the following six population groups:
- Older people
- People with long-term conditions
- Families, children and young people
- Working age people (including those recently retired and students)
- People whose circumstances may make them vulnerable
- People experiencing poor mental health (including people with dementia).