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Brighton and Sussex University Hospitals NHS Trust shows improvement says CQC

10 August 2017
Brighton and Sussex University Hospitals NHS Trust
  • Media,
  • Hospitals

The Care Quality Commission has found significant improvements in services provided by Brighton and Sussex University Hospitals NHS Trust.

CQC inspectors visited the Princess Royal Hospital at Haywards Heath, and the Royal Sussex County Hospital in Brighton In April to review the progress made by the trust since its last inspection.

In April 2016 the trust had been rated Inadequate and placed into special measures. As a result of this latest inspection, the trust’s overall rating has now been revised to Requires Improvement. CQC is recommending that the trust should remain in special measures for a further period.

Immediately prior to the inspection management responsibility for the trust passed to the board of Western Sussex Hospitals Foundation Trust.

Inspectors found there were areas of improvement in most areas which had been identified at the previous inspection.

At Royal Sussex County Hospital CQC found that staff had clearly striven to deliver improvements dignity and privacy within the outpatients department, although the environment within the eye clinic still presented difficulties in delivering care in a confidential and dignified manner.

Previously staffing levels and the skill mix in emergency departments, medical wards, critical care and midwifery were found to be too low to ensure patients received the care they needed. Although there were more doctors in the emergency department staffing levels and recruitment still remained a challenge.

The trust has tried to address an organisational culture of bullying and harassment via leadership training and a staff initiative with a campaign backed by staff communications, and new guidance and tools.

Within the emergency department there was a new self-rostering approach to medical cover that had a significant impact on the department. This initiative allowed the department to provide round the clock medical cover without the use of temporary staff.

The introduction of a clinical fellows programme in the emergency department had improved junior doctor cover and allowed better development opportunities for juniors.

CQC has told the trust it must ensure patients’ dignity and privacy is respected in the emergency department by ensuring there is enough space in holding bays, with proper screening and by avoiding the use of mixed sex accommodation.

At Princess Royal Hospital consultant cover had increased although there were still concerns regarding the provision of paediatric nursing and paediatric anaesthetist cover to the emergency department.

Inspectors found the care of patients living with dementia was well developed on Hurstpierpoint Ward. Staff told inspectors that there had been an improvement in the management of poor behaviour, notably in the maternity department where a new code of conduct had been introduced.

CQC has told the trust it must review the current paediatric service in the emergency department and ensure there are enough staff to safely meet children and young people’s needs.

The Chief Inspector of Hospitals, Professor Ted Baker, said:

“I am well aware that our inspection of Brighton and Sussex University Hospitals NHS Trust coincided with the introduction of significant changes to the senior management which I hope will help the trust deal with the underlying problems we have found in the past.

“I am pleased to note that we have already found real improvements have been made since our last inspection. All those involved in the delivery of that change should be given the credit for that work.

“However there still remains an extensive programme of change to be delivered and embedded.

“There is no doubt that the lack of consistent leadership has hampered the pace of change in the last 12 months. I am hopeful that the new joint working with Western Sussex Hospitals will provide a period of stability and clarity of leadership that will lead to sustainable change.

“For now I recommend that the trust remains in special measures. We will return in due course to check on further progress.”


For further information please contact CQC Regional Engagement Officer Lara Orija on 07789 875 306 or, for media enquiries, call the press office on 020 7448 9401 during office hours.

Journalists wishing to speak to the press office outside of office hours can find out how to contact the team here. (Please note: the duty press officer is unable to advise members of the public on health or social care matters). For general enquiries, please call 03000 61 61 61.

Last updated:
10 August 2017

Notes to editors

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.