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5 Boroughs Partnership NHS Foundation Trust rating upgraded to Good as services to patients improve

15 November 2016
North West Boroughs Healthcare NHS Foundation Trust
  • Media,
  • Hospitals

England’s Chief Inspector of Hospitals has upgraded the overall rating of 5 Boroughs Partnership NHS Foundation Trust from Requires Improvement to Good following an inspection in July this year.

During this inspection, the team looked at a number of specific areas where the trust had been rated as Requires Improvement during a comprehensive inspection in 2015.

The areas which were included as part of this focussed follow-up inspection at the community and mental health trust were: end of life care, mental health crisis services, adults’ inpatient wards and psychiatric intensive care unit, older people’s inpatient wards and forensic/secure inpatient wards.  The full reports including ratings for the provider’s core services are available on this website.

5 Boroughs Partnership NHS Foundation Trust provides both community and inpatient mental health and learning disability services to people in five boroughs in the North West. Those boroughs are Halton, Knowsley, St Helens, Warrington and Wigan.

The Deputy Chief Inspector of Hospitals, Mental Health, Dr Paul Lelliot said:

“During our original inspection, we asked 5 Boroughs Partnership NHS Foundation Trust to make changes to improve the consistency of the care it provided across different wards. We found that their processes did not always identify shortfalls or variations in care, or learning from complaints and incidents. 

“It is clear that changes have been implemented since February and this is reflected in the improved quality of care we found at this inspection.

“We came across numerous examples where patient outcomes and experience have improved since our last inspection, particularly for end of life care, and on the forensic inpatient ward at Hollins Park House.

“We saw that the trust had improved how it monitors and reports on the quality of the care it provides, with detailed, real time reports to the board meaning problems can be identified more quickly.

“We were impressed with the improvements we saw, and the staff at 5 Boroughs Partnership NHS Foundation Trust should be pleased with their enhanced rating.  They have deserved it.”

Inspectors identified a number of areas where the trust had made improvements, particularly for their community end of life services, including:

  • The trust had developed an end of life strategy and framework with an identified board lead.
  • Staff felt supported and, particularly in end of life care, they were very positive about how the executive team had managed the concerns identified at the last inspection.
  • The trust had taken effective action to meet the requirement notices issued by CQC following the inspection in July 2015.


For further information, please contact Kerri James, CQC Regional Engagement Communications Officer by email or by phone on 07464 92 9966.

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Last updated:
29 May 2017

Notes to editors

This report follows a focussed inspection on the quality of services provided at 5 Boroughs Partnership NHS Foundation Trust. Inspection teams include a range of clinical and other experts including experts by experience.

Whenever CQC inspects it will always ask the following five questions of every service: Is it safe? Is it effective? Is it caring? Is it responsive to people’s needs? Is it well-led? More about CQC’s approach to inspection.

Registered providers of health and social care services are required to display their ratings on their premises and on their websites so that the public can see their rating quickly and easily.

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.