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30 Sunnyfield, Pontefract rated Outstanding by Care Quality Commission
The Care Quality Commission (CQC) has found the quality of care provided by 30 Sunnyfield, Pontefract to be Outstanding following an inspection in August 2017.
30 Sunnyfield provides care for up to three people who have a learning disability based in Pontefract, West Yorkshire. The service was rated good for being safe, effective and caring and outstanding for being responsive and well-led.
Some of the features of the inspection included:
Medicines were managed safely and people received their medicines as prescribed. In addition risks to people's health and safety were assessed and clear and detailed risk assessments had been put in place. Staff understood how to keep people safe and how to identify or raise any concerns.
People inspectors spoke with said they felt comfortable and safe living in the home.
Staff had received training in safeguarding vulnerable adults and had a good understanding of how to identify and act on any allegations of abuse. Information on how to raise concerns was situated throughout the premises to remind staff on the procedure to follow.
A full report of the inspection has been published on our website.
Debbie Westhead, Deputy Chief Inspector of Adult Social Care, said:
“I was encouraged to learn that the management team were highly visible and known to people who used the service. People and staff all said the service was well led and that morale was good. A range of audits and checks were undertaken by management to help continuously improve the service. People's feedback was regularly sought and used to help make improvements."
“The manner in which the service engaged with its local community was exemplary. It took a key role in the local community, empowering people to become involved in local events and activities. People were enabled to undertake voluntary work and encouraged to develop friendships with others. People had access to an exceptional range of activities and the service helped people achieve their goals, aspirations and dreams."
“The service was exceptionally well led. Feedback about the service from people, staff and health professionals was outstanding, describing the service in the best possible terms. There was a highly person centred culture within the service with people put at the heart of everything the service did."
“We looked around the premises and found it was safely managed and suitable for its purpose. Each person had a suitable amount of communal and private space in which they could spend time. It is for these reasons and many more that we have rated 30 Sunnyfield as Outstanding.”
For further information, please contact David Fryer, Regional Communications Manager - North, on 07754 438750.
Journalists wishing to speak to the press office outside of office hours can find out how to contact the team here.
Please note: the press office is unable to advise members of the public on health or social care matters. For general enquiries, please call 03000 61 61 61.
- Last updated:
- 23 August 2017
Notes to editors
To get to the heart of people’s experiences of care, we always ask the following five questions of services.
- Are they safe?
- Are they effective?
- Are they caring?
- Are they responsive to people’s needs?
- Are they well-led?