Our new website is more accessible, secure and easy to use. See what's changed.
Adapts to your screen
Our website now adapts to suit all devices, whether you use a mobile phone, laptop or tablet.
Designed to meet the needs of all users
We are working on further accessibility improvements. By the middle of June 2022:
- we will meet WCAG 2.1 AA standards
- we will fulfil our duties in the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
WCAG stands for Web Content Accessibility Guidelines. It is an internationally accepted framework for good, accessible design.
See our accessibility statement for more information.
We redesigned our search bar to improve the speed and quality of the results.
You now have two types of search:
- Use Find and compare services for reports and information about individual providers.
- Use the content search bar to find news stories, guidance, publications and articles. (You can find this in the top right corner of every page).
We have also:
- reduced the level of detail in search results to make them easier to compare
- improved the search filter so it is faster and easier to refine your results.
Based on feedback we have simplified the navigation menu. This means:
- mega menu panels are gone
- What we do and Get involved are now part of About us
- Help and advice is now found in Find and compare services
Improved email alerts
Email alerts for inspections and reports are now sent daily for alert subscribers instead of weekly. The increase in frequency means you means you will receive notifications of reports sooner after an inspection takes place or a report publishes.
Widget and poster downloads for providers have moved
You can now download widgets, posters and other resources direct from your provider profile page.
There are more improvements to come including:
- Stricter standards so all information we publish will be clear, concise and useful.
- Updated guidance for providers.
- Redevelopment of our public advice based on user research and feedback.
- Improving the design of large online documents such as provider guidance and publications. This will make them easier to read, download and print.