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Inspection report

Date of Inspection: 22 September 2011
Date of Publication: 14 October 2011
Inspection Report published 14 October 2011 PDF

Overview

Inspection carried out on 22 September 2011

During an inspection looking at part of the service

During our inspection visit in January 2011 we talked to a number of patients on both acute mental health wards at this location. Comments were generally positive about aspects of their care. Please see the January 2011 report for this location.

During our inspection visit on 22 September 2011 our focus was to review compliance actions previously identified in January. We talked to two patients on Rowan ward. Patient [X] felt attending the multi-disciplinary team meeting �had helped� as it helped them �understand what they had asked [staff] before�. They also explained how they felt relaxed during the meeting and felt welcome. Patient [Y] felt �care was alright� and �[staff] all lovely�. They explained that members of staff �look after you� and always gave their time when you wanted to talk to them. Patient [Y] also said the �nurses are brilliant�.