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CQC carried out a period of listening activity at Brighton and Sussex University Hospitals NHS Trust in December 2013 and January 2014. The report from that exercise, which informed our inspection in May 2014, is available below.

All reports

Inspection report

Date of Inspection: 5 July 2011
Date of Publication: 26 July 2011
Inspection Report published 26 July 2011 PDF | 154.43 KB

Overview

Inspection carried out on 5 July 2011

During an inspection in response to concerns

People who use this hospital said that they felt supported by the staff to receive the care they need. They told us that every effort is made by the staff to help them maintain their mobility, independence and regain confidence to help them live independently when they are discharged, wherever possible. We spoke to many patients and were told that people felt able to express their preferences and that as far as practicable and in accordance with their wishes and individual care plans, people were enabled and encouraged to make choices about their daily lives.

As part of our compliance review of The Royal Sussex County Hospital we visited Accident and Emergency departments, Chichester, Donald Hall, Bristol, Fleming and Lister, Albion, Solomon, Vallance, Jowers and Lewes wards. All units and wards were found to be well managed and the staff we spoke with were confident and competent in their roles. The environment was found to be clean and generally well maintained.

Patients in all areas of the hospital appeared to be safe, generally comfortable and well cared for. This was supported by positive comments from patients and their relatives and also evident from direct observation of individuals being supported in a professional, sensitive and respectful manner. We were told by one patient that “the staff are all so kind and friendly and the care they provide is second to none”. Another told us that “we feel very involved with the hospital and we are kept informed about what is happening”.

As far as practicable and in accordance with their wishes and individual care plans, people were telling us that they were enabled and encouraged to make choices about their daily lives and the care they were to receive.