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Inspection report

Date of Inspection: 25 November 2013
Date of Publication: 11 January 2014
Inspection Report published 11 January 2014 PDF

There should be enough members of staff to keep people safe and meet their health and welfare needs (outcome 13)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by sufficient numbers of appropriate staff.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 25 November 2013, talked with people who use the service and talked with staff.

Our judgement

There were enough qualified, skilled and experienced staff to meet people's needs.

Reasons for our judgement

On the day we visited Danescourt there were five people who used the service resident in the home. We reviewed staffing rotas and spoke with staff who told us there was one qualified nurse and a senior support worker on duty in the morning and afternoon. At night there was one senior support worker on duty, who could be assisted by a qualified nurse who slept over in the home.

We discussed with the nurse on duty how they assured themselves these numbers were sufficient to meet the needs of the people who used the service. They told us that they assessed the individual needs of the people who used the service. This was then discussed with senior managers before they arrived at the number of staff required.

They told us that when people’s dependency levels became more acute they would review the staffing levels. They said they would also do this if the number of people who used the service increased. If more staff were required they would contact the health and social care authorities who commissioned people’s care.

This showed that the provider had systems in place to ensure there were sufficient staff on duty to meet people’s needs.

We spoke with a care worker who felt there were sufficient staff on duty to allow them to care for people safely.

We spoke with a person who used the service who told us there were enough staff on duty.