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Inspection report

Date of Inspection: 25 November 2013
Date of Publication: 11 January 2014
Inspection Report published 11 January 2014 PDF | 73.9 KB

Food and drink should meet people's individual dietary needs (outcome 5)

Meeting this standard

We checked that people who use this service

  • Are supported to have adequate nutrition and hydration.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 25 November 2013, talked with people who use the service and talked with staff.

Our judgement

People were protected from the risks of inadequate nutrition and dehydration.

Reasons for our judgement

People who used the service were provided with a choice of suitable and nutritious food and drink. We reviewed menus which contained well balanced and nutritious meals which offered people variety and choice.

The care home's manager told us that people who used the service were involved in the choice of menus. The menus were provided in the form of a rolling monthly menu. We saw that snacks including fruit were also available. We reviewed the menus, which were in a pictographic format to help people recognise the food being offered.

We also reviewed the notes of meetings held with people who used the service in October and November 2013. The notes, which were in a pictographic format, recorded that people said they were happy with the menus. The notes for the November meeting also showed a discussion about the Christmas menu. This showed that a choice of suitable and nutritious food was available for people who used the service.

We were shown a fridge with a drink dispenser which contained soft drinks that people could help themselves to. We also found that tea and coffee were available to people when they wanted them. This showed that sufficient hydration was available for people who used the service.

We reviewed a care plan for a person who had diabetes that had been prepared by a diabetic specialist nurse. This described their nutritional requirements. We also reviewed a care plan for a person who needed a special diet. This had been produced be a speech and language therapist. There was also a pictorial care plan and leaflet which was designed to help the person who used the service understand the special diet and the need for it. This showed that special diets were provided to people with specific medical conditions.

We found that people were weighed regularly and their diet was reviewed to ensure they maintained a healthy weight. We also reviewed a fluid chart which had been used to monitor a person who had recently been discharged from hospital. This showed that checks were made to ensure people had sufficient food and hydration to meet their needs.

We spoke with a care worker who told us they would check to ensure people were getting enough to drink during the day. They also told us that meetings were held where people who used the service chose the food they wanted to have on the menu.

We spoke with a person who used the service who told us they like the food and refreshments they were offered in the home. They also told us they helped out in the kitchen.