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Calderdale Royal Hospital Good

All reports

Inspection report

Date of Inspection: 23 August and 24 September 2012
Date of Publication: 13 November 2012
Inspection Report - DN published 13 November 2012 PDF

Overview

Inspection carried out on 23 August and 24 September 2012

During a themed inspection looking at Dignity and Nutrition

People told us what it was like to be a patient in Calderdale Royal Hospital. They described how they were treated by staff and their involvement in making choices about their care. They also told us about the quality and choice of food and drink available. This was because this inspection was part of a themed inspection programme to assess whether older people in hospitals were treated with dignity and respect and whether their nutritional needs were met.

The inspection team was led by a Care Quality Commission (CQC) inspector joined by a further two CQC inspectors, a practising professional and an Expert by Experience, who has personal experience of using or caring for someone who uses this type of service.

Patients told us that staff were very kind and caring and that they felt well cared for.

We received differing views on what patients thought about the quality of food that was provided for them. One patient said �The portion size is okay but the quality of the food is poor.� Another said �It�s what you expect; they are catering for a lot of people. It�s alright, hot enough, and I always clear my plate.�