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Archived: Ribbleton Hospital

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Inspection report

Date of Inspection: 26 November 2013
Date of Publication: 28 December 2013
Inspection Report published 28 December 2013 PDF

Overview

Inspection carried out on 26 November 2013

During an inspection looking at part of the service

We conducted this follow up inspection because we found improvements were needed following our inspection visit in February 2013. The trust had sent us an action plan, which told us the improvements they would make. Following the initial visit in February 2013 the trust closed (Coniston now Wordsworth ward) to make the improvements needed. We went back to Ribbleton hospital during this inspection to check on the improvements they said they would make. At this inspection we were accompanied by a specialist advisor (consultant psychiatrist) and an expert by experience.

All the people we spoke with said they were happy with the care provided. The expert by experience spoke with three family members who told us, "Her care has been excellent, I have been involved with the care plan and attended meetings. The doctor explains everything. We are both treated with great dignity", "We have little experience as my aunt was only admitted just over a week ago. They have been quite informative and phoned me a couple of times about her care. We are here for a CPA meeting" and "Staff could be more informative, but they have phoned up when there have been problems. His discharge arrangements have been discussed and I have been invited to meetings, but transport problems make this impractical. The service is quite good as a whole". Relatives were kept up to date with the care and support of their family member cared for on this ward.

We found staff were supported in their responsibilities to be able to deliver care and treatment to the patients. We spoke with three staff about being supported in their work. All of the staff we spoke with said they felt supported by the ward managers, modern matron and each other.

There were systems in place to monitor the quality and safety of the service. We found the trust had implemented improvements to the ward.