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William Harvey Hospital Requires improvement

All reports

Inspection report

Date of Inspection: 29 November 2012
Date of Publication: 29 January 2013
Inspection Report published 29 January 2013 PDF


Inspection carried out on 29 November 2012

During an inspection looking at part of the service

This inspection included visits to the following wards: Cambridge K, L and M1, the Clinical Decisions Unit (Male and Female) and Richard Stevens Stroke Unit. We observed and talked with eight patients on the wards and spoke to 14 staff of different levels, including ward managers and junior Drs. We focused on patients in the wards who had reduced mental capacity and needed additional support to understand their treatments and care in the hospital, for example people who had dementia or learning disabilities. Patients told us that they felt well supported by the staff and we observed polite, unrushed interactions between patients and staff when people were being helped to make a decision.

All the staff we spoke to were aware of their responsibilities to support people to make decisions about their care and treatment, if they had reduced capacity and had direct access to the guidance and policies to follow. The trust had increased the level of training and support provided so that staff were able to obtain further advice if needed.