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John Radcliffe Hospital Requires improvement

All reports

Inspection report

Date of Inspection: 12 July 2011
Date of Publication: 18 October 2011
Inspection Report published 18 October 2011 PDF

Overview

Inspection carried out on 12 July 2011

During an inspection looking at part of the service

During our visit on 12 July 2011, most patients we spoke to were happy with the level of care they received and the responsiveness of staff. Patients and their relatives said that communication had been good and that they were involved in decision making processes. Staff were observed sitting with patients and taking time to talk with them. When call bells were rung, staff answered promptly. A few patients we spoke to raised concerns about the care they received and communication with staff.