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Inspection report

Date of Inspection: 21 August 2012
Date of Publication: 23 November 2012
Inspection Report - DN published 23 November 2012 PDF | 50.14 KB

Overview

Inspection carried out on 21 August 2012

During a themed inspection looking at Dignity and Nutrition

Patients told us what it was like to stay at this hospital and described how they were treated by staff and their involvement in making choices about their care. They also told us about the quality and choice of food and drink available. This was because this inspection was part of a themed inspection programme to assess whether patients staying in hospitals are treated with dignity and respect and whether their nutritional needs are met.

The inspection team was led by a CQC inspector and joined by an Expert by Experience, who has personal experience of using or caring for someone who uses this type of service.

We visited four wards as part of our inspection. We went to two acute general medicine wards, a surgical ward, and a trauma and orthopaedics ward. We talked to 39 patients during our visit.

Patients were positive in their views of how they were supported by the staff team. Examples of comments they made included, “the nurses are excellent and so are the doctors”.” This is a very good hospital”. “The nurses are fine, I’ve got no problems with any of them”. “They are very good staff and they take their time helping patients with their meals”. ” Meals have been fine in quantity and quality”. “At first I didn’t feel like eating, but the staff have encouraged me”.