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Inspection report

Date of Inspection: 12 July 2011
Date of Publication: 18 October 2011
Inspection Report published 18 October 2011 PDF | 107.78 KB

Overview

Inspection carried out on 12 July 2011

During an inspection to make sure that the improvements required had been made

During our visit on 12 July 2011, patients were very positive about their experiences of care and treatment.

People commented that care was ‘second to none’ and ‘excellent’. Patients outlined that they had received good nursing and medical assessments and that these were regularly reviewed. They reported that staff communication was good, procedures were well explained and they felt involved in decision making processes. Communication with consultants and senior house officers was reported to be good.

Most patients stated that while staff were often busy they felt there were enough staff on duty to meet their needs.