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Inspection report

Date of Inspection: 4 April 2011
Date of Publication: 29 June 2011
Dignity and Nutrition Report published 29 June 2011 PDF | 72.09 KB

Overview

Inspection carried out on 4 April 2011

During a themed inspection looking at Dignity and Nutrition

Patients stated they felt able to express their views and felt involved in decisions about their care and treatment. Patients spoke highly of the care and support they receive, and told us that ‘'staff help us to regain our independence and look after us well’'.

Patients consider that their care needs are met, and that their privacy, dignity and independence is respected. Patients felt able to discuss issues relating to their care and treatment with staff, and said they had been given the information they need to make choices and decisions. Patients consider that the majority of staff are caring and committed to meeting their needs.

Most patients considered that the meals served were generally good. People said they were given enough to eat and drink. Patients were aware that snacks were available between meals. Two patients told us they had been provided with a lunch snack box and drink, to ensure they did not miss a meal, when they attended another hospital for tests.

One person told us that ‘’the meals met his cultural needs and preferences’’. One person felt “that certain meals could be better presented, and that the menu and the choices get boring when you have been on the ward for some time’’.