17, 18 March 2014
During a themed inspection looking at Offender Healthcare
There was a wide range of different services available within the healthcare centre. For example people had access to a GP, dentist and various nurse led services. We saw that staff had access to emergency equipment and medication should there be a medical emergency in the healthcare centre or the prison accommodation. Arrangements were in place if a person's care and treatment needed to be transferred to another provider.
We looked at the training matrix that was provided to us by the manager. This confirmed that all staff were up to date with the core mandatory training provided by the trust. Staff told us they felt supported by their manager and that they received informal supervision, although this was not being recorded.
There was a forum available for elected representatives from within the prison to raise issues with the healthcare manager. The staff we spoke with told us they felt that the healthcare service was well led and that improvements were being made.