• Mental Health
  • NHS mental health service

The Agnes Unit

Gorse Hill, Anstey, Leicester, Leicestershire, LE7 7GX (0116) 295 4007

Provided and run by:
Leicestershire Partnership NHS Trust

All Inspections

Other CQC inspections of services

Community & mental health inspection reports for The Agnes Unit can be found at Leicestershire Partnership NHS Trust. Each report covers findings for one service across multiple locations

6, 7 December 2011

During a themed inspection looking at Learning Disability Services

Patients using the service were positive about the support they received from staff at The Agnes Unit. One patient said they felt safe, and told us that staff treated them with respect. They told us about staff helping them to prepare for leaving to live by themselves by introducing them to cooking. This person's aunt and uncle said they were coming home for Christmas and cooking the Christmas meal.

Two patients talked about their care plans. One said 'In my care plan it covers what I eat and what medication I take. Staff give me good care and support.' The other patient told us, 'Staff will ask me if I need anything changing in my plan. A meeting is held every time the social worker comes to see me. I have not got anything written down on the health action plan although I do have annual health checks.'

Some of the patients spoken with had an understanding of abuse and what it meant for them. For example one person said, 'Abuse is when someone is hit in the face or pulling my shirt. I would ring the police or tell a member of staff if I was being abused.'