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Archived: HMP North Sea Camp

This service was previously managed by a different provider - see old profile

All reports

Inspection report

Date of Inspection: 21, 22 July 2014
Date of Publication: 22 August 2014
Inspection Report published 22 August 2014 PDF

Staff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)

Not met this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by competent staff.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 21 July 2014 and 22 July 2014, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with staff and reviewed information given to us by the provider.

Our judgement

People were cared for by staff who were not fully supported to deliver care and treatment safely and to an appropriate standard.

Reasons for our judgement

We spoke with 24 people who were using the service and asked if they felt the healthcare staff were competent in their duties. One person said, "The staff seem to be very knowledgeable, I’ve been very happy." Another person told us, "Very good, no issues." One person said, “They use agency staff sometimes, they don’t really know us so it takes longer to get things done.”

We looked at the training records that were maintained by the provider. This showed that not all staff had completed all of the mandatory training identified by the provider. For example not all staff had received training in the safeguarding of vulnerable adults, the Mental Capacity Act and infection control. This meant that people using the service may be supported by staff who did not have up to date knowledge and information.

The staff we spoke with told us they felt the quality of training they received was good and that they could request additional training relevant to their role. Staff told us they felt supported by the manager and the provider. Staff told us they could access clinical support from peers whenever they felt it was required. This was in addition to regular peer support meetings.

We looked at the management supervision records of four members of staff. We saw that only one of these members of staff had received a supervision meeting in 2014. The manager told us that they had been absent from work for a substantial period of time. This meant that the provider did not have an appropriate system in place to ensure that staff received regular support through a supervision meeting. After our inspection, the manager forwarded us a document which detailed the planned dates for future supervision meetings. We also saw that not all staff had received their annual appraisal. The manager told us that they had scheduled dates for these to take place.

Staff received an induction into working for the provider as well as working in a prison environment. This included spending time with more experienced members of staff as well as undertaking some training. We spoke with a staff member about their induction, we were told that it had prepared them well for their role.