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Archived: HMP Lincoln

This service was previously managed by a different provider - see old profile

All reports

Inspection report

Date of Inspection: 18, 19 November 2013
Date of Publication: 14 December 2013
Inspection Report published 14 December 2013 PDF

Staff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by competent staff.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 18 November 2013 and 19 November 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with staff, reviewed information given to us by the provider and talked with other regulators or the Department of Health.

Our judgement

People were cared for by staff who were supported to deliver care and treatment safely and to an appropriate standard.

Reasons for our judgement

We spoke with twelve people who had used the healthcare service. They felt that generally staff appeared to be competent in their duties. One person said; "The staff are brilliant." Another said; "Most staff listen."

We looked at the staff training matrix which recorded the training provided to staff. We saw that staff received mandatory training. Training included topics such as safeguarding vulnerable adults and children, life support, health and safety, fire safety, whistle blowing, mental capacity, restraint, medicines management, information governance and infection prevention. We saw there was a range of specialist knowledge amongst the staff team, for example in areas such as pain management, wound management, diabetes and managing other long term conditions. This meant staff received appropriate professional development.

The staff members we spoke with said they received an annual performance appraisal and regular supervision with their manager. They said they were well-supported by their immediate line manager and would be able to raise any concerns they had about the standard of care provided. This showed the provider safeguarded high standards of care by creating an environment where clinical excellence can do well.