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Archived: HMP Lincoln

This service was previously managed by a different provider - see old profile

All reports

Inspection report

Date of Inspection: 18, 19 November 2013
Date of Publication: 14 December 2013
Inspection Report published 14 December 2013 PDF

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 18 November 2013 and 19 November 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with staff, reviewed information given to us by the provider and talked with other regulators or the Department of Health.

Our judgement

People who use the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

Reasons for our judgement

We saw that strategies for safeguarding vulnerable adults and children were in place. These included the local contact details for the safeguarding adult and child protection teams. These teams investigate safeguarding referrals and therefore help protect people from harm. This meant the provider was aware of the multi-agency procedures which describe the role of the different authorities when an allegation of abuse is made.

The staff training record showed us that healthcare staff had received training and instruction and knew about their duty to report safeguarding concerns. Staff we spoke with understood what safeguarding was and could describe the different forms of abuse. They were also aware there were separate processes for managing safeguarding alerts and complaints. Staff we asked said they would report any concerns to senior staff who would then act on this information. This meant the provider responded appropriately to any allegation of abuse.

We were told risk assessments and audits were carried out to identify potential risks to people who used the service. Safeguarding alerts were raised as required such as if a person was a risk to themselves or others. An alert had also been raised because of the perceived isolation of a person on the high dependency unit in the healthcare centre. It had been agreed the person was isolated, however, it was resolved before investigation could be completed as the person had left the unit.

We saw a whistleblowing policy was available and it had just been reviewed. Staff were aware it was a way of alerting the provider or other agencies about practices taking place that may harm vulnerable adults.

Some information of concern was reported to the Care Quality Commission at the end of this inspection. Some of the issues related to concerns identified in this report. The remainder of the concerns are being dealt with outside of this inspection.

We were told people were involved in the identification of their needs and about the circumstances in which they felt they were unsafe, or at risk. Case management of people whose behaviour presented challenges was detailed and systems were in place to help protect people who self-harmed. This meant people who used the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.