Ash Villa

Carers told us, "The unit is caring" and said they felt involved in their relative's care.

We found evidence in the care plans patients had been consulted about their care. When we spoke with a patient they told us they felt involved in their care and able to speak with staff. They said, "Staff will explain if you do not understand something."

We observed that interactions by staff with patients were positive and patients were involved in activities. A patient told us, "Have enjoyed all the activities in the evenings like street dance, art, yoga."

We looked at staffing arrangements and found in both units staffing was planned in order to meet the needs of people who received care. Processes were in place to ensure staff were suitable to work with vulnerable people and where appropriate staff such as nurses were registered with the relevant professional body.